Utter rubbish & overpriced

★★★☆☆
3.4 / 5
62% of users recommend this

Lucyx79's review of Moonpig, www.moonpig.com

★☆☆☆☆

“Utter rubbish and overpriced”

Written on: 01/10/2016 by Lucyx79 (1 review written)

After a single good experience some years ago, I decided to order some flowers and a customised card for my wife. I ordered late at night and made an error, but couldn't get a hold of anyone to change it, so emailed them. It took eighteen hours to get a response telling me that the order could not be changed, but if I had contacted them earlier, it could have been! I had to re-order (card and flowers), so twice the cost. The order arrived three minutes short of the deadline. Flowers were utter rubbish - the box was soaked as the water had leaked through. The vase was actually PLASTIC and unusable. The card was OK but overpriced. Just rubbish overall.

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