Cards not delivered

3.4 / 5
60% of users recommend this

Ayannam392's review of Moonpig,


“Cards not delivered”

Written on: 04/01/2022 by Ayannam392 (1 review written)

Ordered 3 Christmas cards on 13th December and got charged full amount. As at 04/01/22 the order status for 2 of the cards is still "order printing". The estimated delivery date at time of order was 14/12/21. Haven't had any e-mails or anything to say there was a problem and only found out when I asked my friend if she had had her card, as it was odd she'd not said anything. Totally unacceptable. Even if they printed now, they're too late for Christmas!
A separate order was received and greatly appreciated by the recipient, which is the only reason I am giving 2 stars instead of 1.

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