Jacquie Lawson www.jacquielawson.com
Jacquie Lawson www.jacquielawson.com
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User Reviews
One Of The Two Worst Types Of C Artist
There are 2 worst types of c artist, those who pretend to be charities and prey on the weak, and those who prey on happy occasion seekers. This is the second.
They took my money, let me delight in choosing a card, then told me that because I had previously had to block their email address (due to it being hijacked for spam) that I could not send the card.
No fast help to get my money back, they don't do online chat in UK hours, so having to wait for them to reply to a strong email.
Also worth noting you can't buy UK gift vouchers either.
Anyway, Amazon do a lovely card and voucher with no hassle at all, so use them and not these people.
Will update here if they fail to return my money without me having to go to my card issuer.
This outfit is dangerous, do not under any circumstances give them a penny of your cash.
No Diwali Cards!
No Diwali cards or anything suitable. Amazingly un- diverse. Website address books chaotic and updated fir the worse. . Time consuming loading of cards/pages. Unsuitable fir those with ADHD. No faster speed option as with Audible.
Video Cards are too long snd aged, suitable for children and elderly. None contemporary. Fee static cards and of the 2/3 they are too aged to send. No changes regardless of complaints. Hard to believe I paid for 3 yrs subscription for this with no redress!
Great Cards Great Price
Not sure how $20 with unlimited access is anything but FAB!! I have so enjoyed sending out the creative Artistic array of ecards over the years.
My colleagues friends and family just love receiving the beautiful music with fancy videos to watch!
I enjoy sorting through the collection and always able to select a card that suits their personality and occasion
J
Too Many Steps And Time Needed To Simply Send An Ecard
New Site is not user friendly or efficient. I'm busy and want to get cards out thoughtfully and easily. There are other less expensive sites that are faster. After years of using it I will not continue. Unfortunately I renewed 2 months ago for 2 years, big mistake with no refunds, customer service is non existent.
No Help Available
I went on to find an anniversary card. I found one card and I didnt like it. Furthermore, several cards meant to have music didn't play. But no way to report it or fix it. Wish I could get my money back. It is nothing like it was several years ago. Purchase at your own peril.
Lovely Cards For Everyone. But
The cards and choices are lovely and make sending your love or best wishes to someone so easy. However they have 'Updated their Web site'. Why fix something that was not broken. the new one is not clear and not so easy to use. Very disappointed
Do Not Trust This Company
I am a pensioner and could not afford to renew my subscription. My listed. Registered credit card with them had expired so I did not update it. However, the renewal amount was deducted from my new credit card! How can they do this / I do not know!! It should be against the law to deduct without authorisation on a new card. I have sent two emails, but as expected no reply. Jacquie Lawson you should be ashamed of yourself.
Their Customer Service Is Terrible
I joined 6 months ago and recently I wanted to send some holiday cards but I discovered I lost my password. Their Forgot Password NEVER sent me a link, despite numerous attempts. This is a company that constantly sends me emails, so I know that they definitely have my email. I sent a message to their customer service and NEVER got a reply. Really a marginal company.
Disappointing
After years of enjoying the JL Christmas calendars our family has been so disappointed with the 2020 Nordic calendar. Very few activities in the cottage, no activities 9 days into the calendar and overall quite dull. I wouldn't recommend it for the cost. The children have been particularly disappointed everyday to open it up and find another animation, which isn't very appealing to the young ones. Also difficult that you can't access it through web browsers this year. :( Overall it's been pretty anti-climatic!
Damaging The Name Of Jacquie Lawson. Tragic And Shameful.
I have purchased JL Advent Calendars every year since they began and been a member for even longer. In common with very many other negative reviews online my calendar does not work even though I have the correct Windows 10. two requests for help are ignored by the company. Disgraceful from a company that was so very wonderful for so long.
Q&A
Card to be sent 11/4/17did NOT arrive this A.M.Not only am I upset that this birthday card did not arrive,
I am concerned that previous cards sent also did not arrive. I do not/will not call recipients to see if they have come. I should not have to.
Also: what happens to the 'quota' of cards that I have sent??
I have searched for St. Georges Day cards but nothing comes up. They have American and iris ones for St. Patrick's day.
I am English and I want to support St. George. Can anyone help?
I have just Googled "st george's day ecards" and quite a few came up.
Give it a try.
How can I contact jacquie lawson in order to question why they have cashed my check? Dated Feb. 9 and cashed trough my bank on Feb. 13,for renewed membership , yet are notifying me that my membership has expired? Nothing I have tried allows me to make a more personal contact in order to straighten this out. Also, I paid $18 as per the company information. However, the last renewal /expiration notice says it is only $12. Please, please, please a contact that can help would be helpful.
Agree with the previous reviewers answering this. I even searched UK telephone directories for a telephone number without success HOWEVER, I did succeed in getting a refund on my subscription in January which had been deducted twice, by persist e-mailing and threatening them with action by the credit card company. I have fully cancelled my subscription. I'm just waiting to see my latest statement before I hoot too loudly to make sure that they do not try and take anything else now that I have my money back! If like me you do not have time to keep repeating the story or responding to non-sensical message they send, I just kept re-sending my message. I had it set up to just copy and paste the same message every day just changing the heading to reflect the number of the reminder we were on e.g Third reminder as no action taken, fourth reminder etc. Not sure if I was lucky or they just got fed up with me but hang on in there. Good luck.