Be very careful

3.4 / 5
62% of users recommend this

Guest's review of Moonpig,


“Be very careful”

Written on: 01/09/2013

You can create beautiful cards, BUT, be very careful if you have to make any changes, to text etc.
I just made a lovely card for my nephew's 18th birthday. It arrived on time...perfect.
My sister text me the next day, another 3 had arrived !!!
I am a very regular Moonpig customer and maintain an account, what I didn't check was that my balance had dropped, as I obviously didn't want FOUR cards.
I did contact customer care and they refunded 50% of the cost of the cards. :( disappointed about that, as I am ( was ) a regular moonpig customer. So check, check and CHECK again.

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