Lousy administration

Click here if this is your business
2.5 / 5
34% of users recommend this
Click here if this is your business

Guest's review of Jacquie Lawson www.jacquielawson.com


“Lousy administration”

Written on: 20/12/2012

They have really good cards but the rest leaves a lot to be desired.

1) Advent calendars showing as not installed when they clearly were - friends had thanked me for them! Alas, they have had to re-install 3 or 4 times as the days have passed.

2) I have a 2 year subscription. They said my membership had expired after 12 months. I checked my details & there it was, valid until 2013. Mailed them to say so, received an apology. BUT, they then changed my details & said I hadn't renewed, blocked access just 3 days after agreeing that I still had 12 months membership.

3) No phone number! Why are they hiding?

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0