extremely poor service, very dissapointed.

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  • Quality of service

  • Quality of food

  • Value For Money

Guest's review of Eliano's Brasserie, Middlesbrough

★☆☆☆☆

“extremely poor service, very dissapointed.”

Written on: 22/12/2011

we decided to visit this little restaurant on a wed lunchtime, after a spot of xmas shopping. The place itself is small but cosy an it does have a nice feel to it, however after just a little while we found ourselves being extremely cold.
We decided to opt for the lunchtime menu.The restaurant was very quiet and had just another two people waiting for food. We waited 10 mins before the lady asked us for our drinks order and then we waited 55mins for our food! by the time our meal arrived we were so mad we didnt feel like it, and the lady just said that the plates had been dropped so the food had to be cooked again,which yes these things can happen but it would of been nice if she had come and explained why we were waiting so long and if we would like another drink whilst we waited.
Food was average, and do not think we would return.

  • Italian

    Food Type

  • Under £5

    Average cost per head

  • First time

    How often do you eat here?

  • Quiet/Refined

    Atmosphere

  • Quality of service

  • Quality of food

  • Value For Money

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