No Refunds Given

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BSM, Nationwide UK
★★★★☆
4.3
From 568 reviews
82.0% of users recommend this

  • Value For Money

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MAlabdi's review of BSM, Nationwide UK

“No Refunds Given”

★★☆☆☆

written by MAlabdi on 03/08/2022

I used BSM for a many months, always paid onetime, months later the instructor rejected to take me to the test, yet said I might pass but did not wish to risk his record.
I took another car and passed my test back in May, since I asked for refunding my balance endlessly, they are not contactable, occasionally respond to e-mails few weeks later, I even complained twice, I was repeatedly advised its been actioned yet not paid, to-date, its now August and my money is gone and no sign of any response.
So please do not trust them, once you pay, you will not see the money again.

  • Yes

    Passed test -

  • London

    Area/state/cities covered

  • Value For Money

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Bsm1's Response to MAlabdi's Review

Written on: 04/08/2022

Hi please can you speak to us and we can check this.

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Malabdi's reply to Bsm1's Comment

Written on: 05/08/2022

I tried, have spoken, wrote 2 complaints, received 3 e-mail confirmations that a refund was actioned.
Nothing at all came out of it for few months, its very easy, I don’t need to call, you just need to pay back my money.

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Bsm1's reply to Malabdi's Comment

Written on: 10/08/2023

Please click and chat with an advisor on our website so we can chase this up for you.

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Malabdi's reply to Bsm1's Comment

Written on: 10/08/2023

Hi I just tied, no response, chatting or promising a refund is not a refund, you have all the details and contact details, why not just check it for yourself, pay it and them leave a note

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