UK Roof Lights - www.ukrooflights.co.uk

I ordered my rooflight on 20/9/14 and am still waiting for delivery on 27/10/14. We were told that the order had been dispatched but had been initially 'lost' by the courier company, then recovered and returned to the factory. 'James' informed us that it would be with us by 23/10/14. We are still waiting and 'James' has failed to respond to many telephone calls and emails. This is either fraud or sheer incompetence!

We ordered a rooflight from ukrooflights in October 2012. The website was very easy to use and the chap we spoke to on the phone was very helpful indeed. Their "lead time" was 14 days and the order came exactly when they said it would. There was a slight problem with the order as we had given them the wrong sizes (oops), which our builder sorted out for us.

Communications back and forth were very good. Our rooflight looks amazing and would definitely recommend them to friends and family

This company initially lost my payment, than delivered order late, delivered not what we ordered, and refused to replace the wrong item. Avoid!