The Rooflight Company - www.therooflightcompany.co.uk

Company supplied a nice rooflight which became faulty within warranty period (a double glazed unit let in water). Provided replacement part (double glazed glass unit) and a leaflet describing HOW TO INSTALL IT YOURSELF! Now I can do a bit of DIY but that was a bit beyond my abilities. Had to pay a glazing company to install! Customer services just kept reiterating the small print of the warranty and said the rooflight wasn't faulty just that part of it LOL! Really very dismissive of my reasonable complaint that they should pay for parts AND labour.

Nice product but be aware of the small print in their warranty...and don't expect a nice understanding email back from their customer services department!