Stratton Glass & Windows Ltd Reviews - www.strattonglasswindows.co.uk

★★★★★
4.7 / 5
92% of users recommend this
  • Value For Money

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Stratton Glass and Windows Ltd - www.strattonglasswindows.co.uk

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Latest Reviews

★★★☆☆

“Good workers and tidy site but poor follow up”

Written on: 09/08/2021 by McCrackenlo60 (1 review written)

The quotation process was easy and there was no pressure to buy. I felt really at ease choosing the company. The windows were installed on the agreed date and they look and work well. The problem is that we were left with a cracked pane of glass. I understand this happens but I have to contact the company for an update on the glass replacement order. Even a call to say the order is delayed or expected on a certain date would be better than nothing. I'm aware of issues due to covid and… Read Full Review

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★★★★★

“Friendly, helpful, thorough and a great result!”

Written on: 30/04/2021 by CathyHarvey (1 review written)

I had some sash window panes replaced and secondary double glazing fitted to five sash windows. Stratton Glass and Windows were extremely helpful (and patient) while I made decisions about what I wanted and they have made an excellent job of everything - the windows all look fantastic (and are shutting out the cold, and noise too, a big bonus) and no mess involved :-) So, great to deal with and the results look great. What more can you ask?… Read Full Review

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★★★★★

“Quick, Communicative & Careful”

Written on: 01/04/2021 by HTTA (1 review written)

During lockdown Stratton G & W Ltd managed to respond quickly to our request for mirrors for the walls of our home gym. They came to measure up and again to install. Head office demonstrated good communication and the guys were easy to have in the house and took care to understand what we wanted and then to install the mirrors to our satisfaction. They managed our expectations well: a 5-metre wall needed 4 mirror panels and even new walls are never perfect. We are pleased with the outcome… Read Full Review

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★★★★★

“Excellent”

Written on: 15/02/2021 by amMcCarthy76 (1 review written)

We are very pleased with the quality of the material and with the installation of our French Doors. The survey was very professional (strictly in accord with Covid protocols) and the surveyor was very patient when answering questions and offering advice. The removal of the old and installation of the new doors was very smooth with minimal disruption and mess, Indeed, there was absolutely no damage to the internal plaster work. All-in-all a textbook example of a replacement double glazing from… Read Full Review

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★★★★★

“New Front Door”

Written on: 12/01/2021

Having spent several weeks looking for a new composite front door and discussing our requirements with visiting sales people we decided on Stratton Glass. The reasons for our choice were quality of the product, competitive pricing and the pleasant manner of the staff. Any queries that we had were answered in full and any alterations we required were accommodated without fuss. The surveyor was prompt and efficient. There was a slight delay in fitting but this was due to COVID and unexpected… Read Full Review

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★★★★★

“Fantastic Service with top quality products”

Written on: 07/12/2020 by jowallerwest (1 review written)

From start to finish Stratton Glass were very efficient. They visited to measure very quickly after my initial enquiry and I received the quotation the same day. The prices were very competitive and all communication was easy. The fitters took so much time to make sure everything was fitted perfectly. I would highly recommend to future customers and will most definitely use them again… Read Full Review

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★★★★★

“Great Service”

Written on: 03/12/2020 by Caroline2525 (1 review written)

I had some re-glazing done to two old double-glazed windows. I had great service from the Stattons Office in Long Stratton, who measured and fitted the new glazing. The windows look great… Read Full Review

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★★★★★

“Great company!”

Written on: 09/11/2020 by ReKempy (1 review written)

Great company and lovely to deal with. Would definitely recommend. Nice to come across a local company that goes above and beyond. Thanks to  the two guys I dealt with! Our cats are so happy to finally have a catflap in our triple glazed patio door!… Read Full Review

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★★★★★

“Stratton Glass and Windows take a real pride in their...”

Written on: 06/11/2020 by KarenONeillSimpson (1 review written)

Stratton Glass and Windows replaced some of my windows and also replaced the windows and door on my porch. I have to say they did an amazing job. They worked throughout the day without hardly taking a break to even drink the coffee I made for them. They clearly took a real pride in what they were doing and it looked amazing when they had finished. The windows look lovely and they left the rooms as clean as they were before they started. The porch looks so good that it actually looks like a new… Read Full Review

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★★★★★

“A Warm Conservatory”

Written on: 29/09/2020 by Clarke109 (1 review written)

We chose Stratton because the other major glazing firms insisted we would have to have a new roof. This had only been replaced the year before. The staff were all very polite and efficient. Their work is top notch and we were impressed with how clean and tidy they left everything. From having wooden double glazing which gave us a very cold conservatory in winter, we now have a warm room we can sit in and enjoy watching the birds in the garden. We would certainly recommend them to anyone who… Read Full Review

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★★★★★

“Replacement double glazing ”

Written on: 26/08/2020 by ObjectiveOpinion (1 review written)

Very efficient and responsive customer service. Helpful and reliable. Good value for money. The installation was completed promptly and efficiently and the installers were very keen to do a good job to the customer’s satisfaction. I would thoroughly recommend this company… Read Full Review

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★★★★★

“Altogether a pleasurable experience!”

Written on: 21/08/2020

Very friendly service on the phone. Sent someone out quickly to measure up and received a quote the next day. The units were made in the timescale quoted and arrangements made to install shortly after. All didn't go entirely according to plan and one of the units didn't fit. As much to do with the fact that the frame had dropped as anything. No panic, they refitted the old unit and made arrangements for a replacement to be made. Kept me in the picture about progress and next time round it… Read Full Review

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★★★★★

“quick and good”

Written on: 26/06/2020 by peterdemetriadi (1 review written)

Like it says : they were quick and did a good job. Nice people to deal with… Read Full Review

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★★★★★

“Thoroughly professional job”

Written on: 25/06/2020 by LenHobson (1 review written)

An excellent and professional job! We have just had secondary glazing installed in two street-facing rooms. We have had acoustic glass fitted to minimise street sounds. The results are elegant and effective - there was minimum disruption and no mess. A great job by L and P - with very helpful advice from the glazing manager (CH). Thank you everyone. … Read Full Review

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★★★★★

“Another fantastic job”

Written on: 30/05/2020 by SusanandNick (1 review written)

Another fantastic job by Stratton. We had to have three additional panels of glass replaced on our conservatory because they had not been properly fitted by another company. Again, Strattons were prompt, cooperative, efficient and a pleasure to work with.. And all this was achieved not with standing that the limitations imposed by the COVID-19 lockdown. We are extremely grateful to this company… Read Full Review

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★★★★★

“Excellent service all round”

Written on: 06/04/2020

We have just had a lovely Garden Room added to our home. Everything has gone very smoothly, from the first visit when they came up with some great ideas right through to the final bits and pieces being sorted out. Everyone has been a pleasure to work with, and our initial (rather optimistic) timescale has been achieved. What more could we ask for?… Read Full Review

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★★★★★

“Replacement double glazing ”

Written on: 25/03/2020 by Barkis (1 review written)

Having had glazing, supplied by Stratton glass, fitted to our new garden room extension it was apparent that some of the units were installed, by others, using the wrong silicone. The units failed and Stratton glass undertook to replace the units, as we couldn’t get compensation from the builder, at a very reasonable cost. Their fitters arrived on time, removed the faulty units explaining why they had failed and installed the new units correctly. I was impressed by how carefully they did the… Read Full Review

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★★★★★

“HIGHLY RECOMMENDED!”

Written on: 16/03/2020 by tachiebelle (1 review written)

Highly recommended! Stratton Glass Windows has been a brilliant in helping us to install secondary glazing in our cottage windows. Communication with the manager has always been professional, friendly & courteous, with very fast responses to any emails. The manager was able to offer the flexibility that we needed in arranging the installation of the windows. The guys who fitted the windows worked hard & were equally friendly. They also went the extra mile to obtain allergy free sealant for my… Read Full Review

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★★★★★

“Secondary Glazing - Grade 2 Listed”

Written on: 16/03/2020 by melsullivan (1 review written)

Stratton Glass were friendly and efficient throughout, and offered good advice. I had secondary glazing fitted throughout my property (Grade 2 listed) and the fitters were great. They worked quickly to get the job finished in one day, checking with me regarding any potential issues (siting of blinds etc), and cleared up behind them as they moved throughout the property. The price quoted was very competitive and they were able to offer a suitable timescale. I was happy to use a local… Read Full Review

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★★★★★

“So reliable and professional . Window replaced quick...”

Written on: 09/03/2020 by Roxifarrell (1 review written)

So reliable and professional . Window replaced quick with no mess to clean up . The person I dealt with was very good at his job and explained everything was happy to leave him to get on with the job . Will be using them again and I would recommend to friends and family… Read Full Review

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