Beware

22 windows, some coloured and leaded plus front door and porch. Simple? No! First the scaffolders destroyed several roof tiles. Then they turned up, swearing, smoking and seemingly intent on destroying carpets and a new slate dining table with velvet chairs. I kid you not. They played rave music at full volume despite being told to tone it down. The Warrington and Bradford office were never helpful until our lawyer got involved. The first inspection found that some of the ‘windows’ coils easily be removed from outside, posing a security risk. They weren’t fitted correctly and let the elements into the house and oops! no lead or colour in the glass that we paid fortunes for. They sent a repair man next day to remove the ground floor windows and fix them securely. He declared that all of them needed replacing. Next day they sent a ‘surveyor’. He inspected and found that every window was wrongly fitted, the porch was unstable and it required “ 3 days work to put right”. We await their “field inspector” tomorrow. It’s been a stressful, horrific week. Don’t let these people loose on your property.