Future Renovations UK Reviews - www.futurerenovationsuk.co.uk

★★★☆☆
3.2 / 5
53.9% of users recommend this
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Future Renovations UK - www.futurerenovationsuk.co.uk

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Latest Reviews

★★★★★

“Brilliant company ”

Written on: 07/10/2021 by Samhussss (1 review written)

Absolutely brilliant company, have seen previous reviews and disagree greatly! Customer service is great , once i put my order in I received multiple calls to inform me along the way of the process. I felt very comfortable and at ease with this company and being a single mum who works they adhere greatly and make this process super easy. Would definitely recommend! … Read Full Review

Mick2021's Response to Samhussss's Review

Written on: 09/10/2021

What does adhere greatly and make this process super easy mean ???.
If you don't agree with what I have said in my review that's your opinion however I have the proof of what I stated in my review emails and recorded telephone conversations.
Plus photographs of nails holding a window sill in position.
The emails, telephone calls and nails can't tell lies

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★☆☆☆☆

“Disgusting Company”

Written on: 23/09/2021 by Mick2021 (1 review written)

Order placed 22nd of April 2021 for 15 windows plus 2 doors. They confirmed that installation would take place on 16th 17th and 18th June 2021. Notified on 15th June front door not available. Notified on 17th June back door not available. One window sill was NAILED on( new idea only used by Future Renovations ). On the 18th June was asked to make a payment refused to pay what they were asking for I was informed that they would send someone to take the glass out of the frames. Given installation… Read Full Review

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★☆☆☆☆

“Avoid ”

Written on: 19/08/2021 by skMaurer449 (1 review written)

Please do your research before going with this company. I am still waiting for my deposit back after 5 weeks. I have made numerous calls to which I have been told someone will call me back they never do. I have been left waiting on the phone whilst they transfer me through to cancellations after half hour the music just stops. I have sent e mails they do not reply. What right do they have to keep peoples deposits… Read Full Review

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★★★★★

“Fantastic Service ”

Written on: 13/05/2021 by NicolaBF (1 review written)

Fantastic service! I would definitely recommend this company… Read Full Review

Billym786's Response to NicolaBF's Review

Written on: 17/08/2021

The best company to deal with! Definitely recommend.

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★☆☆☆☆

“Stay away”

Written on: 22/02/2021 by Selina2 (1 review written)

This company took 4 month to finally fit our windows and doors. They smashed windows and had to fit them and took them 2month to replace it. They stole £300 deposit off us which they’ve been saying they are working on refunding us (2month down the line) they fob you off all the time on the phone. took them 5 attempts to finally finish the job and all the window frames are pre scratched as if they’ve been dragged along a floor. They won’t send you a invoice or a guarantee!!! … Read Full Review

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★☆☆☆☆

“Worse company ever dealt with.”

Written on: 05/02/2021 by SarahMurphy02 (1 review written)

Avoid this company!! First dealt with this company in May 2020, had nothing but issues from the start. Had windows and doors fitted, messy workers (work still needs completing) later found out they were from an agency, do not acknowledge responsibility, poor work done in July 2020 and still waiting for it to be dealt with. Had to go through complaints procedure and seek advise as they will not meet fair expectations, or complete my works to 100 percent satisfaction. Please research the reviews… Read Full Review

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★☆☆☆☆

“Absolutely useless”

Written on: 15/10/2020 by LeandroRhodes1983 (1 review written)

Had put in Christmas 2018 still having problems with them now in 2020 ever time you ring up and tell them you have a problem it's oh wait 3-weeks wait 3-weeks wait 3-weeks door does not fit properly coming away from wall children are able to close door as it is so tight fitting. lock moves on door. Door is a fire hazard and they just don't care… Read Full Review

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★☆☆☆☆

“Disgraceful company ”

Written on: 24/08/2020 by Davidsonwa59 (1 review written)

DISGRACEFUL is an understatement. Cancelled and won't refund. No one ever calls back. But just got 1 call and I'm being accused of trying to commit fraud to their company, didnt want to tell me how that was. Say they've reviewed my recorded calls and I've contradicted everything I've said....How's that possible on a recording??. Omg. Tried to get me to have windows and doors by reducing the price twice, but they say I haven't cancelled so why would they do that. Stay away. … Read Full Review

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★☆☆☆☆

“Avoid like the virus”

Written on: 31/07/2020 by Hughscanlon (1 review written)

These people are so bad that I have contacted bbc rogue traders… Read Full Review

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★☆☆☆☆

“Stay away”

Written on: 03/09/2019 by Mani111 (1 review written)

This is the worst company I have ever come across. I have made several calls to cancel the contract as I have changed my mind. All the time I was told that the cancellation team will get back to me. After several weeks later I got a call with an offer for better price but when I refused they said I should have sent an email or letter to cancel the contract within 14 days even though they agree that they have a note in their system that I made phone calls regarding cancellation and refused to… Read Full Review

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★☆☆☆☆

“Avoid!!”

Written on: 19/06/2019 by Cocojo (1 review written)

We were visited In January and agreed a price, signed the contract and paid a deposit. We made in excess of 40 calls and were always promised a call back citing problems with the finance company. We finally get a call at the end of May to advise that they have misquoted but if we paid an extra £1600, they would complete at weekend. we refused and they advised they would cancel and refund. We then got a very desperate and pressurised call 2 days ago asking us to let their 'best' fitter to come… Read Full Review

Smithy1975's Response to Cocojo's Review

Written on: 09/07/2019

I have the same trouble with refund which still hasn't been put in after 5 months

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★☆☆☆☆

“Unprofessional”

Written on: 01/03/2019 by Hoffmanvb299 (1 review written)

Not a very happy customer, I paid for a premium door, we received a similar door on a cheap quality. Both, door and frame were wrong fitted. Formal complain was done, the seller was aware of this, however an engineer came after one month to sort this out. Since day 1, the internal door frame was scratched. I don't recommend this seller, totally unprofessional… Read Full Review

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★★★★★

“Wonderful service throughout!”

Written on: 31/10/2018 by Mathew1966 (1 review written)

After our last experience with a national home improvement company which was dreadful, we decided to get a few quotes before making a decision. We were recommended by our daughter to have Future Renovations UK to install our 2 bay windows. Eventually we decided to do the garage roof and the roller garage door as well. We called and a gentleman came to give us details of the type of work which was undertaken and price. Following this visit, we had a visit from a local surveyor of over 20 years… Read Full Review

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★★★★★

“Brilliant product”

Written on: 27/09/2018 by Hopkinsxr238 (1 review written)

Brilliant product and service. Would recommend… Read Full Review

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★☆☆☆☆

“Lost out to tune of £4000”

Written on: 11/05/2018 by lindacouncil (1 review written)

we had windows and doors fitted by these people last year and the made the windows completely wrong then basically threatened us to go ahead with install the door had holes in the laminate the windows were damaged and scratched no fire exit no fensa cert and no reply when complained avoid like plague made my wife ill have no choice to go to small claims then the said were going bust so good luck please please steer clear… Read Full Review

Dhardcastle's Response to lindacouncil's Review

Written on: 29/07/2018

Unfortunately you have confused the company 'FUTURE RENOVATIONS' from York with a company by similar name. I also made the same mistake at the end of last year when I'd been tricked into giving a deposit of £500 to the salesman but never got the work installed. When I called up to find out what was going on I kept being told the company was going bust and that they were sorry.
Upon digging deeper I found that after, that company no longer exists and was told on one particular phone call that most of the staff in the office had moved on to a company by the name of 'YOUR CHOICE HOME IMPROVEMENTS' and the sales staff had gone to another firm called 'SAFEGLAZE UK'. I was asked to call the following Monday to speak to a director of the company which I agreed to. Since then I called around 20 times in the space of a week and no one answered and soon after the phone stopped ringing.
I spent weeks online looking into this bogus company when I thought I'd found the people I was looking for by the name of FUTURE RENOVATIONS UK'. This company is registered in Leeds with offices in London but it wasn't the company I was looking for. I spoke to their London office where she put me onto the Leeds office confimed that they has been other customers trying to find 'FUTURE RENOVATIONS'. I spoke to her and then her colleague at the Leeds office who confirmed 'FUTURE RENOVATIONS' in York was a completely different company from to 'FUTURE RENOVATIONS UK' based in London and Leeds.
In the end all the digging on the Internet paid off for me like I never expected as I went with this company 'FUTURE RENOVATIONS UK' who were very helpful and did the job of 9 windows for £3660. They understood why I wouldn't agree to paying a deposit and I only gave them £60 to conduct a survey. Initially with the 1st company I had been forced into signing a contract at £5000 and paid a 10% deposit but in the end I got a better quality window with steel reinforced frames for a cheaper price. I would still like my £500 pound from the other people but at least my job is now complete and I ended up spending less. I have since had my daughters conservatory done with these people and it looks great! I must say I'm glad I ended up going with these guys and would always recommend them to anyone.
Only advise I would give is there are hundreds of companies that go by similar names so always double check who you are dealing with and if you are unsure on the company DO NOT PAY A DEPOSIT UNLESS YOU ARE 100% confident and satisfied with the company you choose. I will be uploading some pictures of mine and my daughters jobs done by FUTURE RENOVATIONS UK.
I hope this review helps you in your situation best of luck.

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Chris316Uk's reply to Dhardcastle's Comment

Written on: 08/10/2018

Hi would you happen to have a postal address for the Leeds company, I'm having problems with them at the moment and they refuse to provide me with one?

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★☆☆☆☆

“Stay away”

Written on: 25/03/2018 by Smarty2018 (1 review written)

I am utterly disgusted with the way i was approached. Was put under pressure all the way through. And then got a call and the way i got talked on the phone was disgraceful and very rude. Just not professional at all. Before the call ended phone was put down on me. Not what I expected after reading the good reviews but future I will stay away from Future renovations and warn people. I am glad I did not go ahead with the deal as would not want to deal with them any longer… Read Full Review

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★★★★★

“Front door”

Written on: 23/02/2018 by GinaRodriguez (1 review written)

I had a new front door but in by this company and was very happy with the people and work done. Would recommend them to my friends and familt… Read Full Review

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★★★★★

“Fantastic service”

Written on: 14/02/2018 by Sarahloux (1 review written)

Great service had my windows and doors replaced great prices friendly chaps will be recomending to my family and friends !… Read Full Review

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★★★★★

“Fantastic job ”

Written on: 13/02/2018 by O'Sullivan279 (1 review written)

Had all my windows and doors done by these chaps. Would recommend to everyone and anyone who is in the market for double glazing. Very happy with the quality :)… Read Full Review

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★★★★★

“First class from start to finish!”

Written on: 13/02/2018 by Burke465 (1 review written)

Had our whole house done with this company and we couldn't be happier! The representative was a very helpful and worked out a great finance package for us. I've had sales people from other companies come out in the past and sometimes been made to feel uncomfortable. The people in the office understood I wanted the house doing before my mother moved in with us in November. They literraly had a surveyor out the next day and the work was fit exactly two weeks later. The fitting team led by a… Read Full Review

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