FineLine Reviews - www.fineline-windows.co.uk

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★★★★☆
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Latest Reviews

★☆☆☆☆

“If you are reading this then purchase elsewhere!”

Written on: 15/12/2021 by SimonW1979 (1 review written)

Sorry of the lengthy review. There were too many issues to summarise. But if you are reading I would suggest not using this company at all before it is too late. 11th March – had quote a man who was very professional and did a great job. We were initially only interested in a new front door but went for windows as well. 23rd March – we agreed to the quote and was told verbally 6-8 weeks for installation. I didn't grumble when we finally got a date of the 17th June (11-12 weeks) 16th June… Read Full Review

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★★☆☆☆

“Disgusted ”

Written on: 29/07/2021

Ordered 8 windows and 2 doors. Fitted windows and 1 door. 3 times had to take holiday as they said it will fitted. But wasn’t After 3 months it is now fitted but still waiting for a window to be fixed. Got £100 of for inconvenience. What a joke… Read Full Review

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★★★★★

“A new bathroom window”

Written on: 25/10/2018 by Pussyperson (1 review written)

A brilliant, tidy and efficient job replacing my bathroom window today. He was friendly and reminded me about the window lock. I always use Fineline for their good workmanship… Read Full Review

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★★★★★

“Erith windows”

Written on: 12/08/2018

I have had three windows installed by Fineline all by workers, lovely men so efficient friendly helpful and professional, I would ask for them every time if I had further work done ,I am very pleased with the windows and workmanship and would highly recommend Fineline. To family and friends. Thankyou… Read Full Review

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★★★☆☆

“After sales bad”

Written on: 17/02/2016 by Snydercd382 (1 review written)

I purchased Windows from Fineline 2 years ago with a 10 year warranty, but had at least 10 problems, while I was paying over a 2 year interest free the service wasn't too bad, but once I'd paid in full the service lapse, taking fitter 3 weeks to call and another 3 to 4 weeks to sort the problem that's if they didn't cancel to rearrange, I paid just under £9000 for my windows and felt the quality was bad and not made by Fineline as originally told, found out by fitter they were locally made… Read Full Review

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★★★★★

“excellent windows and door from visiting showroom...”

Written on: 12/01/2016 by FernandoFrazier1967 (1 review written)

Very good service starting from agent in showroom to finished job the fitters worked in extremely bad weather but still managed to keep smiling and worked until the job was finished… Read Full Review

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★★★★★

“Frnch Doors”

Written on: 25/10/2015 by BigJohn88 (1 review written)

Having had my front windows replaced, I thought I would get a quote for my French Doors. Whilst not the cheapest, the quality, and the guarantee were worth the extra. The fitters arrived on the appointed day, and time. They were polite and friendly. The work was carried out quickly and competently. I watched them in the early critical stages and they did the job properly. I did not reveal to them that I had in the past fitted many windows and doors as part of my business. The trimming was… Read Full Review

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★★★★★

“Porch, Windows And French Doors”

Written on: 22/09/2015 by Mcavoy17 (1 review written)

If you are looking for a good reputable company then Fineline is the one for you. Fantastic service from start to finish. Product is top class. Fitters very professional and polite, making good and leaving property very tidy. Nothing was to much trouble. Absolutely transformed our property, it looks amazing. Our neighbour is so impressed she is having the same. Thank you Fineline… Read Full Review

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★★★★★

“Replacement door and windows”

Written on: 11/09/2015 by yeDickey219 (1 review written)

I wanted to renew my windows and 2 internal door leading to my conservatory. We have alternative quotes that cut the size of my doorway down to leave just enough room to walk through sideways. Fineline came out gave me a solution and the doorway is now wider, plus they advised that due to the small depth and the long length of my bathroom window as it was already white and there was nothing wrong with it, it would not notice if it was not replaced, so why "waste money", I don't think many… Read Full Review

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★★★★★

“We had a whole house window replacement.The teams were...”

Written on: 06/09/2015 by Rochebq416 (1 review written)

We had a whole house window replacement.The teams were fantastic-polite, tidy, and on time every day . They cleared away every day. And hoovered ! Nice men, who were very experienced and we are very pleased with the windows and French doors… Read Full Review

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★★★★★

“Windows and French Doors”

Written on: 18/08/2015

The fitters arrived promptly on the day of installation and got to work taking out the old windows. As I had mentioned that my carpet was fairly new the dust sheets were also brand new. The new windows were quickly installed and the whole process took far less time than I had expected. Apart from looking good the new units are extremely efficient and easy to open (my originals required both hands to open). The French doors have had such an impact on the light coming into the dining area and… Read Full Review

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★★★★★

“Front door with side panels ”

Written on: 12/08/2015

Extremely pleased with the quality and look of the door. Fitted very efficiently. Fitters were courteous and jolly while they worked and left the area very tidy and clean… Read Full Review

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★★★★★

“Windows and fron Door”

Written on: 12/08/2015 by AgedWarrior (1 review written)

Very pleased with the product and the service from the fitting staff escellent. Curteous and making sure that the finish was the best possible. The appearance is superior to many I have seen… Read Full Review

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★★★★★

“Our Stunning New Conservatory”

Written on: 11/08/2015 by Griffin417 (1 review written)

From the planning stage to the finished article, we was always kept informed of each phase of the build. Our surveyor was always available and quickly resolved any issues that cropped up. This has given us a wonderful new addition to our house and is a talking point among our friends and neighbours. I would highly recommend a FineLine conservatory because it is of high quality and looks stunning… Read Full Review

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★★★★★

“Excellent Service”

Written on: 11/08/2015

This is the second time I have dealt with Fineline, both experiences were without doubt excellent from start to finish. Our recent fitter was polite and simply got on with the job of fitting french doors with upmost care and professionalism. Answered my questions and worked in a very organised and tidy manner, very impressed. Follow up has been just as professional and I will indeed use Fineline for my next project sometime in the future. The estimated date of arrival was earlier than… Read Full Review

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★★★★★

“Final windows installation”

Written on: 06/08/2015 by Andersen305 (1 review written)

Had the final three windows installed last week making a total of 10 in all over the past year. All installed with the utmost professionalism by a great team of polite and pleasant workers. Follow up service excellent. We were recommended to FineLine by a friend after some disappointment with a previous company and would not hesitate to recommended FineLine to others… Read Full Review

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★★★★☆

“Bi Folding doors”

Written on: 05/08/2015 by vzWest179 (1 review written)

I would just like to say that we were very satisfied with the fitting of our bi folding doors the two fitters were extremely thorough and and were very cheeful and I knew they were completely in control and knew what they were doing, no mess and left everything in order, we had to call them back as we noticed the day after that although the doors closed, a certain way we did close them it felt like something was catching but we rang and spoke to fine line customer services and they came back… Read Full Review

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★☆☆☆☆

“2nd rate”

Written on: 27/07/2015 by doug7 (1 review written)

We wanted a Loggia installed at the rear of our house in 2014. The Loggia is manufactured and supplied by Ultraframe. A magnificent piece of craftmanship. Unfortunstely we chose Fineline to instal it. The total cost was reasonable at £23k.we were quoted £25k by the salesman. Unfortunately for him I saw the quote on his computer at 23 so he had to admit up front that he loaded the quote. Alth planning relaxations meant we xid not need planni g permission, Fineline insisted on £450 extra in… Read Full Review

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★★★★★

“No fuss installation”

Written on: 23/07/2015 by JBBJB (1 review written)

We chose a new front door with side panelling and to start with the cost was far more reasonable that either of us had anticipated. From ordering to complete install was only a matter of weeks and all staff that we met or spoke to on the telephone provided an excellent service. Before ordering our questions were answered clearly by an excellent sales lady who really knew the product. The two young men that completed the install obviously knew what they were doing as well and were both… Read Full Review

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★★★★★

“Fineline Revisited”

Written on: 21/07/2015 by XXXXXBBB (1 review written)

We had Fineline windows installed upstairs over 20 years ago,decided to use the same company again and were not disappointed. The installation team we had were polite,efficient and tidy as they worked. Very happy with our windows too!… Read Full Review

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