Falcon 1092 Deluxe faulty, unsafe, poor support

“Falcon 1092 Deluxe faulty, unsafe, poor support”

Written on: 05/12/2020 by MonsterMonster (1 review written)

Keep your hard earned money in your pocket rather than buying a Falcon (Aga Rangemaster) cooker.

We purchased this as an ex-display model with one year warranty as a replacement for a rather good Evershot 90 which was costly to run.

After about 18 months the hobs started to randomly turn on and off at random power levels making loud clicking sounds. This would happen with the dials set to the off position. Anything left on the hob, such as a kettle, would get warm over night. Other hobs would turn on as requested but then three of them would stop working with an error symbol flashing.

One of the oven thermostats stopped working so food would be incinerated.

This also a very noisy cooker with its incessant cooling fans.

Despite the grill control showing a variable range of heat it works as fully on or off. It also takes a long time to heat.

We now resort to having the cooker turned off at the fuse box when not in use as we do not trust it to be safe.

Falcon customer support couldn't care less and referred us to a third party repair company.

Falcon is owned by Aga Rangemaster. I will never buy from this group of companies ever again. We miss the Everhot.

Our lesson is to not pay a lot of money for a seemingly top brand of cooker.

Stay clear of Falcon/Aga Rangemaster.