Domestic Heroes Ltd. Reviews - www.domesticheroes.co.uk

★★★★★
4.6 / 5
92% of users recommend this
  • Quality of service

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Latest Reviews

★★★★★

“Dishwasher Repair”

Written on: 04/07/2019 by bobmowle (1 review written)

Able to come within a couple of days.Rang me on agreed day 30 mins in advance. Quickly confirmed the problem and managed to get the machine working, but advised as the pump was damaged it was likely to fail again. It did within a week. A new pump was ordered and fitted within a few days. Charged exactly as given on price list. Engineers well presented and professional with all the tools and efficient process. Great service great team don't hesitate to give them a call!!! … Read Full Review

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★★★★★

“Fantastic service all round”

Written on: 04/04/2019 by AntBrown (1 review written)

Booked Domestic Heroes to inspect our oven which was failing to heat. Suspected it was simply the element and the man arrived, on time as promised. Very polite and efficient and sorted out the issue in 20 mins and charged what was expected. Can't recommend this company enough, especially after receiving the opposite level of service from another company recently. Well done guys, keep up the good work!!… Read Full Review

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★★★★★

“Washing Machine repair”

Written on: 28/02/2019 by Ajenn (1 review written)

arrived on time, repaired washing machine within 1/2 hour very happy. would recommend. great service domestic heroes well done… Read Full Review

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★★★★★

“Great service, very efficient.”

Written on: 16/07/2018 by AmariBaker1950 (1 review written)

Office staff were polite and helpful, checked some details with the engineer and called me straight back. The engineer came out an hour after I called, fixed the problem with my freezer, cleaned up afterwards and gave helpful advice. The charge was very reasonable. I would definitely use them again. Thanks guys… Read Full Review

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★★★★★

“Fridge repair”

Written on: 28/06/2018 by Satisfiedornot (3 reviews written)

I called Domestic Heroes at 10:49am. Booked a repair, the engineer arrived at 11:35am and repaired my fridge. He left at 12:00 noon all done. The cost of the repair was as quoted a fraction of the cost quoted by Domestic and General and Go-Assist. I would recommend Domestic Heroes to anyone who wants an appliance repaired by an efficient, polite and punctual company who charge as quoted… Read Full Review

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★★★★★

“Tumble Dryer Repair”

Written on: 14/12/2017 by 162Cullen (1 review written)

Brilliant from start to end,very easy to book a repair,helpful staff and Techiciaan was great,very tidy and informed me as to what was needed to reair my dryer,price was very reasonable and overall cannot fault them in any way and will use them again if I need to.Thanks to all at Domestic Heroes… Read Full Review

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★☆☆☆☆

“ I THINK THEY HAD NO INTENTION OF ATTEMPTING REPAIR ”

Written on: 30/11/2017 by Wizzooer (1 review written)

Hotpoint Frost Free Fridge Freezer Mistral FF92 'repair' ... Engineer arrived, no advance call despite being told this would be. Arrived and barely spoke throughout. Was a normal frost free fridge freezer issue - the freezer perfect working order but not sending cold air up to the fridge. Went through the motions of removing panels etc and looking at the obvious - eg did not check thermistors or valve, the normal fail on these Hotpoints. Asked if I had tried defrosting it - said yes - asked… Read Full Review

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★★★★★

“Fantastic ”

Written on: 12/10/2017 by diannebutler (1 review written)

Absolutely fantastic service - rang the number and the gent came out and fixed my washing machine the next day which is amazing. I have a newborn baby and the service from the office was wonderful and the Service from the engineer was great I will definately recommend to friends and will use the service again if I need to 5*… Read Full Review

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★☆☆☆☆

“Do not touch with a Bargepole”

Written on: 01/02/2017 by 109Moore (1 review written)

They failed to carry out the repair correctly and botched the work . They then covered up their shoddy work. All appeared ok until we attempted to use the appliance. The item came away in my hand, I contacted the company and they agreed to come out but stated and I quote. There will be another full call out charge as you signed the completion form. I pointed out that if they had done the work half as good as they covered up their botched work we would not require their services. So much… Read Full Review

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★★★★★

“Dishwasher”

Written on: 08/07/2016 by Tericarni (1 review written)

After leaving 3 messages on other companies got no response from them .then a friend recommended domestic hero's .Reception was very nice and friendly. They came out nxt day .very professional. He was very helpful and polite.would recommend this company… Read Full Review

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★★★★★

“FANTASTIC SERVICE”

Written on: 08/06/2016 by polesworthgirl (1 review written)

I called this company today and within 90 minutes the engineer had come out and fixed my washing machine. What fantastic service from start to finish thank you!!!!… Read Full Review

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★★★★★

“Very Friendly and helpful. Best by far”

Written on: 28/05/2016 by fandango151 (1 review written)

I sent an email on Friday night as I brought a 2nd hand washing machine that the heating element had packed up on. On the saturday morning then sent me an email and I phoned them up. They werent open but said they had a part and if I went down there while they were there I could buy the part. When I got there I was greeted by a lady and gentlemen who were very friendly and already had the part for me on the side. Cannot recommend the company Thank you so much… Read Full Review

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★★★★★

“Excellent”

Written on: 24/11/2015 by Donsad (1 review written)

Cooker fault found and repaired, fast, polite, excellent service would recommend to anyone… Read Full Review

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★★★★★

“First class service!”

Written on: 25/08/2015

I called the company when my washing machine broke and they were out to assess it the next morning (they would've called sooner but I wasn't available). Within minutes the engineer explained the fault and that my machine was unrepairable. I asked for a quote to replace it and by the end of that day I had a like for like quote and we'd booked an appointment for my new machine to be installed and the old one removed and taken away. My new machine was installed and working before 9am! The… Read Full Review

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★★★★★

“outstanding service”

Written on: 26/06/2015 by JillDavies (1 review written)

Washing machine looked at my washing and gave up ! despite all efforts it wouldn't work. Panic set in, called Domestic Heroes they responded immediately. Adam arrived promptly at stated time, he assessed the situation fixed the problem and the machine was as good as new. The service was efficient and professional. I do not usually write reviews but i have never had such excellent service from repair services. cost was reasonable. i will certainly recommend Domestic Heroes. Thank you Adam… Read Full Review

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★★★★★

“Professional, high-quality service ”

Written on: 12/06/2015

Service Built-in oven repair. The problem I called the company about a faulty built-in oven which was failing to heat up despite the fact that the fan and grill were still functioning. I suspected that the element on the oven had failed. Initial call The member of staff who took my call was extremely helpful and knowledgeable. They came across as professional and this reassured me. They quickly identified the symptoms and the product make and model. They also arranged to visit me the next… Read Full Review

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★★★★★

“friendly speedy service”

Written on: 27/04/2015 by kirstyward25 (1 review written)

I would recommend this company. Had a lovely man come out to fix our fridge freezer for just £59. He explained everything that was wrong with it and was very friendly… Read Full Review

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★☆☆☆☆

“Disgracefull company”

Written on: 11/12/2014 by Fitzpatrickve402 (1 review written)

a man attended our washing machine, he did not take back off & look & he didn't even touch the machine, filled form out for us to sign & £70 later nothing done, when I contacted the company they said they would price for parts but the engineer wrote that the hose had a kink in it after he left our house, total lies. they never return calls. Nightmare company - warning - do not deal with them for your repair… Read Full Review

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★★★★★

“Efficient super service”

Written on: 19/07/2014

Friendly and very informative reply on the telephone. When the technician arrived, I was amazed at the very speedy and highly competent way the repair was carried out. Brilliant service. Will definately use again… Read Full Review

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★★★★★

“Bosch Classic 6”

Written on: 19/05/2014 by Gright340 (1 review written)

Excellent service, very courteous staffs, and very highly recommended, well done !!!!!… Read Full Review

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