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MICKHARPER70's review of Currys



Written on: 23/06/2020 by MICKHARPER70 (1 review written)

Currys are an absolute joke! My husbands new Macbook went wrong,and he spent something like 8 hours on the phone trying to book it in for repair.He spoke to several different people over 3 days,all of whom promised a call back,as their systems would not allow them to book a repair.None of them bothered to call back,which is why he spent so long on the phone.
Eventually he recieved a text message with a collection date,and they did collect it as promised. Yesterday afternoon at 17.57,he had a message saying that they needed to order parts.2 minutes later he had a text to say that the laptop would be returned today between 9-1pm.At 10.23 this morning he had a text confirming that! Of course,nothing turned up,he tracked it on their website,to find it was still in the workshop!!.Currently waiting in another phone queue (so far another 45 mins),to try to find out what the hell is going on.We will never ever buy anything from Currys again,their customer services are just appalling!!!

  • £1800

    Goods purchased & cost

  • Quality of service

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