As a loyal customer, I reached out to Forthglade via their website contact page to politely highlight grammatical errors on their packaging and on their website (which I thought would be helpful, given the premium branding that they wish to portray). They didn't have the courtesy to respond, which, I have to admit, shattered the illusion of the customer friendly brand that cares about customer feedback. Perhaps too arrogant, perhaps no substance behind the brand image - all of which leaves me less trusting in their brand values, which are an important element in the purchasing decision for me.

Started my elderly dog on senior Fothglade. She loves it but have noticed her poo is now white. It does appear to be a good quality food and reasonable price.

I can't fault Chemist Direct they compete on Price,their Delivery timescales are excellent(compared to some other Pet Food Retailers) and their Web Site is easy to use.