No interest in the customer, only the monthly fee

★★☆☆☆
1.6 / 5
19% of users recommend this
  • Customer Service

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  • Value For Money

quTucker120's review of Sky Digital

★☆☆☆☆

“No interest in the customer, only the monthly fee”

Written on: 08/01/2020 by quTucker120 (1 review written)

I phoned Sky to cancel after being a customer for 7 years. They increased my tv/broadband/phone package by £15.00 per month, taking my monthly bill to £100.00, no warning or anything. When I phoned to cancel, I told them why and that I thought it was disgusting how they treated customers. They offerd me the same package for the new price of £67.00 per month. This proves to me that they are willing to overcharge but if the customer complains they will do anything to keep the customer. If they can afford to let me have Sky for £67.00 per month, why did they charge me £100.00 per month

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