BEWARE ONLINE SHOP!

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Phoenixv443's review of Weight Watchers www.weightwatchers.co.uk

★☆☆☆☆

“BEWARE ONLINE SHOP!”

Written on: 05/09/2014 by Phoenixv443 (1 review written)

I tried to purchase guides from the shop. Looked as though the order failed to go through, as it did not proceed to confirmation page. However, I have in fact been charged three times for the item. I rang WW and was told nobody was available to talk to me. Called back a few hours later and got a lady, patronising and not particularly helpful. Asked me to obtain a lot of information from my bank, before she could process a refund. Got all of this info and emailed it through to her. Bank said once they received it they would recredit my account. Three days later, still no credit, and no answer to repeated emails to WW. I'm disgusted, and want to warn others - beware the WW shop!

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