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SarahLand19's review of Weight Watchers



Written on: 10/05/2018 by SarahLand19 (1 review written)

I have been with Weight Watchers on and off for years. 10 plus! I asked to cancel my subscription via email and they responded with some rubbish that i had been "randomly picked for one months free trial" I said thank you and fine but didnt use. They just started taking money out of my account again without my permission and wouldnt refund me and i have had to get my credit card company involved! I wont be joining them again! Customer service was unfriendly and argumentative! Not wasnt interested in helping me at all even though they would of mostly like got more money from me if they had refunded me and not treated me so badly!

Also the Ap never works for me! always drops off and always says it doesnt recognise my log in! It says it doesnt recognise my details but then sends them to my email (that i am entering as my log in!!) very frustrating! Again no one wanted to help me so ive given up and that why i tried to leave! Very cross they just started taking membership out again without my say so!

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