Expensive , poor quality & not a home cooked roast dinner

Ordered 2 roast beef dinners for £9.99 each. The advert on menu said home cooked Sunday roast dinner. The owner appeared friendly whilst placing the order. Two mins later the food arrived and it was awful. The roast beef was in fact pan fried steak it was thick and tough and was clearly not a roast beef joint like advertised! The veg consisted of purred carrot like baby food and onions and peppers! There was not traditional veg like one would expect on a Sunday lunch! The mash potato was two scoops of what I would call mash get smash ( packet mix). When I complained the owner took it really personal and insisted her food was top quality, I was very respectful but said I was not happy. The owner walked off and did not resolve my complaint. I complained to the barman who attitude had now changed towards me and he agreed he would refund one meal only. There was no apology or attemp to please me as a paying customer! And to add insult to injury the owner had a smelly dog at her side in the restaurant while I was complaining that was sniffing around the table. We all get poor meals at some time in our life's but what upset me more was the owners inability to recognise I had a fair point. Would never go again due to the above reasons