Steer Clear awful customer service

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  • Quality of service

  • Layout of shop

  • Value For Money

CMTC's review of House of Fraser

★☆☆☆☆

“Steer Clear awful customer service”

Written on: 24/02/2022 by CMTC (1 review written)

DO NOT BUY FROM THIS COMPANY
Awful experience with House of Fraser.
Purchased a Ted Baker watch and it never arrived.
When taking the matter up with customer service it was a terrible experience.Firstly told a replacement would be sent. When I made a complaint next thing you know there is no more stock and a refund would have to be issued even though there were 10 left in stock being advertised online.Thought House of Fraser was a reputable company unfortunately it is not.Under no circumstance should you buy from this company. Also talking to an actual person is a no no . They only communicate by email or a generated computer assistant which reverts back to email.

  • Quality of service

  • Layout of shop

  • Value For Money

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