written by lindylynn45 on 29/08/2014
I have just cancelled my card after reading the other reviews. Was a bit suspicious by the shabby packaging and that it was only 6% hydrogen peroxide (am sure the advert said it was higher) so checked for current reviews and was really concerned by what I read.
I can't find an email address for them to cancel this agreement. Does anyone know what it is or how to find it as all it says on my bank statement is UK.WHITETIME-WHITE and I can't find the website
Vicwhizz's Response to lindylynn45's Review
Written on: 29/08/2014
i did get an email back.to tell me if I dident return the product cos I refused to pay ,I was a criminal .lol .that's what they are guilty of .
Lindylynn45's reply to Vicwhizz's Comment
Written on: 30/08/2014
I emailed them to cancel my subscription and for an address to return it. I got an email back confirming cancellation but not return address. After your experience I'm going to press for an address.
I will be out of pocket for the postage but a lesson learned. If it's too good to be true then it's too good to be true!!
Ladydiva17's reply to Lindylynn45's Comment
Written on: 01/09/2014
Make sure your bank blocks them as they will try and take your money.
Ourjohn82's Response to lindylynn45's Review
Written on: 29/08/2014
Hi there,
I did exactly the same, took the £1 trial, the £1 came out my account straight away, the parcel arrived 12 days after, then on the 14th day £99.99 came out my account. I phoned the bank and blocked the company from further payments. I then put through a dummy booking for another trial to get to the terms and conditions, read them and found out that if you dont cancel the 'contract' by the 12th day you are in a binding contract unless you phone them. Needless to say the phone number was hidden away in the t&c's. I called it and the guy was actually very nice. He wouldnt give me his name but he was very apologetic. Anyway, to cut a long story short, he refunded me £40 (he said anymore than that and they would make a lose) The phone number, then diverts to what is probably some dodgy warehouse in Poland. Give it a bash. The money went back into my account today. Good luck!!!!
1992Rafferty's Response to lindylynn45's Review
Written on: 29/08/2014
i am sure that it was advertised as 22%, if it is only 6% then it is not as described, you may be covered by chargeback to receive a refund.