Direct Collection Bailiffs Ltd - www.dcbltd.com Review

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★☆☆☆☆
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Guest's review of Direct Collection Bailiffs Ltd - www.dcbltd.com

★☆☆☆☆

“Here are the facts. I had a business debt that needed...”

Written on: 27/04/2020

Here are the facts. I had a business debt that needed recovering so I got in contact with DCB as their website appeared reputable. One of their salesmen came to my office. He said “we know where the debtor is” and that he is “very confident this debt will be collected very quickly”. The upfront fee was £3000. I questioned why the fee was so high when there were numerous solicitors offering a debt recovery service and commencing court action for only about £500. He said "solicitors are a waste of time" and the only effective way to collect a debt was to use a ‘face to face' debt recovery service like theirs. He explained that is why the fee is so high because their debt recovery service is ‘face to face’. He said that collecting my debt was a “no brainer” and that he was confident I would get my money back very quickly

I said I would only sign up with DCB if they guaranteed a minimum of 4 face to face contacts with the debtor or I’d get a refund. He said that was not a problem and he put this guarantee in writing

So the SOLE and ONLY reason I signed up with DCB is the guarantee they gave me in writing of a minimum of 4 x face to face contacts with the debtor or a refund

The reality is that AFTER 4 MONTHS they have made ZERO FACE TO FACE CONTACTS WITH THE DEBTOR AND NOT EVEN RECOVERED £1 OF THE DEBT!!

This company are absolutely useless. They talk a good game but have achieved ZERO! As they hadn’t done what they guaranteed to do I therefore quite rightly asked for a refund like they promised

Despite having proof in writing that they guaranteed a minimum number of face to face contacts with the debtor or I’d get a refund they are now trying to squirm out of giving me a refund. I have been trying to get my refund for the last 4 weeks and they still haven’t refunded my money and are now not responding to my emails.

The simple fact is that this company guaranteed me in writing a minimum of 4 face to face contacts with the debtor or I’d get refund and they have achieved ZERO and now they are not refunding my money as promised.

AVOID AVOID AVOID!

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