DFH Reviews - www.dfh.co.uk

★★★★★
4.8 / 5
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Latest Reviews

★★★★★

“Extremely helpful”

Written on: 23/01/2020 by NathanaelHays222 (1 review written)

DFH were extremely helpful when I got into financial problems. Offered a variety of options which could suit me and broke down all the details. Always helpful if I ever needed to contact them… Read Full Review

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★☆☆☆☆

“Absolutely do not help in financial difficulties ”

Written on: 23/01/2020 by Dunlap96 (1 review written)

Dfh lead you on. Do not reply in 24 hours as they state. Charge a lot of money when step change can do it for free. Mislead you. They are rude and unhelpful and dont help people out of financial difficulties as they say they do but rather make them worse Do not use them!… Read Full Review

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★★★★★

“Best advice”

Written on: 09/01/2020 by ChelseaGlass174 (1 review written)

Got into difficulty with credit cards. First step is to talk to debt advisers. Don't bury your head in the sand. DFH were brilliant. They don't judge you. They aim to get the best solution for you. It is a big weight off your shoulders. I paid my final payment today & it feels great. Thank you DFH & everyone who works there. … Read Full Review

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★★★★★

“Start of the rest of my life. ”

Written on: 28/12/2019 by DemarcusSmith341 (1 review written)

With a large amount of debt, I didn’t really know what to do. The team sorted out an affordable repayment scheme which also enabled me to have a life as well. Very professional, listened and worked out the best for me. It’s taken about seven years but am now debt free and can look forward to the future. Personally I won’t need the services again, but would definitely recommend DFH to anyone… Read Full Review

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★★★★★

“A Brilliant and caring team. I would recommend this...”

Written on: 16/12/2019 by 109Choate (1 review written)

A brilliant way to keep up with your creditors and stop them from hassle. A great company that are always there for you no matter how big or little the question is… Read Full Review

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★★★★★

“203202 Fantastic service so happy to be debt free ”

Written on: 08/11/2019 by Hamiltonbf383 (1 review written)

203202 Fantastic service so happy to be debt free… Read Full Review

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★★★★★

“Caring, Respectful and Helpful”

Written on: 29/10/2019 by Murdock96 (1 review written)

63715 I have recently settled my account with DFH which I had had for a good number of years. It has always been easy to get hold of them on the telephone and without exception, every call handler I have spoken to over the past 10+ years has been caring, understanding, non-judgemental and respectful. It has sometimes felt like the plan would never end and it isn't pleasant having to answer for your expenditure every year, especially when you have come from an A* credit rating which you have… Read Full Review

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★★★★★

“Amazing ”

Written on: 04/10/2019 by AsaNoble (1 review written)

I was advised by a friend to give dfh a call as I was in debt. I have no complaints at all with this place. After setting up a debt management plan and discussing all my debt worries my mind is completely at ease. The man that has been helping me with this has made me a much happier person I cannot thank these people enough for literally turning my life around… Read Full Review

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★★★★★

“Outstanding Staff ”

Written on: 27/09/2019 by Rylandh500 (1 review written)

Received outstanding service from him. All questions were answered and I received all the help I needed plus extra. If I am ever to recommend a company to help you with your debts it would be DFH! I was a victim of fraud but still received the help! Thank you… Read Full Review

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★☆☆☆☆

“Conflicting advice”

Written on: 12/07/2019 by DaneAlexander494 (1 review written)

I have spoken to 3 people at this company about helping me with my debt. I was told I could do IVA and pay in 5 years. Then they told me I couldn’t and I was passed to another person. I had already been on phone for ages and had to go through everything again. They told me that my payment was higher than the other person and it would take 11 years to pay my debt off. I don’t understand why my payment has gone up as I went through money and my bills with them. They said I can look at IVA in… Read Full Review

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★★★★★

“Thank You!!!”

Written on: 28/06/2019 by Kasterberous (1 review written)

I would like to thank your company and in particular the person I dealt with. I deal with depression and anxiety and the person I dealt with has shown care, compassion and empathy as well as giving truly world class service to me. Thank you not only for helping me but for helping me to take control of my finances during what’s been a difficult time for me… Read Full Review

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★☆☆☆☆

“Pressure for first payment ”

Written on: 25/06/2019 by mtBarry1977 (1 review written)

I initially spoke to this company a month ago the guy I spoke to was sincere and understanding and after a hour on the phone I felt I had a company that was going to help me Up until talking about my first payment . I was paid two days after I spoke to them and they told me to change banks. They wanted me to pay them then but cancel my bank I said I was stressed and prefer to open bank account then love my money to new bank and sort for next month They made me feel awful!!!! So I paid them… Read Full Review

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★★★★★

“Amazing service”

Written on: 20/06/2019 by Halldt193 (1 review written)

The person I dealt with was fantastic helped me with everything I feel like a massive weight has been lifted from my shoulders. The team couldn't do enough to get me the right solution Great customer service Amazing team… Read Full Review

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★★★★★

“Recommended for stress relief and excellent customer care”

Written on: 02/06/2019 by 380Cobb (1 review written)

I was in a lot of debt and no idea of what to do about it all, dfh reassured me about no more contact from my debtors and took care of everything. All I had to do was make my payments each month. The customer service/care they provided took so much strain from me I was actually able to enjoy life instead of looking over my shoulder wondering who was coming knocking from money again. Highly recommended for anyone who has this stress… Read Full Review

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★★★★★

“Excellent Service”

Written on: 29/05/2019 by Priya1998 (1 review written)

Couple of years ago I was put down with my credit card debts. DFH was recommended by one of my friends and finally I was relieved. I paid off my debts with the help of DFH and they accommodated for me. I highly recommend them and the staff are very friendly and helpful. Thank you DFH… Read Full Review

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★★★★☆

“Very understanding and non-judgemental ”

Written on: 02/05/2019 by JulietThomson366 (1 review written)

The person on the other end of the phone made me feel at ease. It’s never easy talking about your debt but he totally understood how things can just get out of hand by trying to play catch up with your debts by gaining more debts. He explained everything to me, made me feel normal and comforted me when getting upset. I had one total debt come out instead of the minimum payment which meant I was unable to pay my rent, he called the company for me and got a refund so I was able to pay my rent… Read Full Review

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★★★★★

“SO pleased with the service I received! ”

Written on: 24/04/2019 by Coty1994 (1 review written)

I don’t usually write reviews for things if I am totally honest but after the outstanding service I received from an advisor at DFH financial solutions it would be terrible not to! I was dealt with by a very kind gentleman. I was in a bit of a crisis worrying about how I was going to keep on top of my debt repayments and he helped me so much! He was professional, informative, friendly, so understanding and went above and beyond to give me advice on all areas that he felt I could benefit… Read Full Review

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★★★★★

“Very helpful and non judgemental”

Written on: 31/01/2019 by White445 (1 review written)

very helpful made you feel like you were real and they want to help you with your debt and make sure you get help to make sure it does not happen again. Made me feel human NEVER felt like they looked down at me, made me laugh and went at my pace. they seemed to understand this was not easy and made sure you were ok. Nothing seemed too much trouble and they made sure you had all the facts before you agreed. I do not think there was anything I would change about my appointment with them. they… Read Full Review

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★★★★★

“When noone else could help my dfh could”

Written on: 28/01/2019 by Fatima207 (1 review written)

I tryed some many company’s to help me out and they couldn’t, I them heard of dfh and they have made my journey amazing and I couldn’t have asked for a better support of people. They guy that was on the phone to me when I was starting to go with dfh was amazing he was down to earth and understood my situation and helped me out so much, it wasn’t awkward talking about my situation and he never judged I would highly recommend dfh to anyone they are the best out their and so understand… Read Full Review

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★★★★★

“Debt free at last”

Written on: 13/12/2018 by Garrett495 (1 review written)

We got into a bit of trouble money wise so had to bite the bullet and admit we needed help. So after a bit of searching on the internet we came across DFH so we phoned them and they were very helpful. They explained how the plan worked and the alternatives. All the staff were courteous and very easy to talk to. They kept us informed as to how our plan was going and made sure we could afford the payments. All in all they were professional and courteous. Thank you for all the help… Read Full Review

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