DFH Reviews - www.dfh.co.uk

★★★★★
4.8 / 5
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Latest Reviews

★★★☆☆

“Was convinced they would help me as they promised ”

Written on: 03/02/2022 by Honeybee2212 (1 review written)

At first I applied for a consolidation loan but was declined due to a bad credit history. I was then offered other options and put through to a financial adviser. He talked me through my budget and monthly spending and what would be left for my payment. It all seemed great until he explained how their fees work. So half of my payment would cover the fees for 6 months then they would reduce further . This was very high to me so I took some time to think about it. In the end I spoke to my partner… Read Full Review

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★★★★★

“Great support”

Written on: 24/11/2021 by Reeree8383 (1 review written)

I was so nervous to ring at first but the initial contact was so lovely and made me feel at ease. Everytime I have phoned them they have been super nice and helpful my debts are now paid and the fee to DFH was reasonable each month. I even received a referral fee and when I overpaid they rang me and helped me get the money back… Read Full Review

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★★★★★

“Ivery helpfull in every possible way i highly...”

Written on: 23/09/2021 by Luciana126 (1 review written)

Ivery helpfull in every possible way i highly recommende for all how need help with their debts… Read Full Review

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★☆☆☆☆

“Liars, frauds and cheats.”

Written on: 13/09/2021 by Kaleigh218 (1 review written)

Long story short I have been mislead, lied to and they haven't stuck to agreements. I since starting have had non stop trouble sagas and harassment as well as errors on their part Asked me to pay an additional 50 per month ontop of 100 of my DMP. The total should be 150. Told me I'd need to sign before they can take the money. They sent the form to sign stating an additional 100!!!! (I got 8 emails demanding my signature) I refused to sign and they took money without a signature for… Read Full Review

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★★★★★

“Fantastic company”

Written on: 10/06/2021 by Gertz (1 review written)

Our plan has finally finished after 9 years where did that time go, when we applied we were apprehensive about taking it on we were not pressured but glad we did, DFH has been brilliant all through the 9 years with helpful staff and understanding, yes you have a fee to pay every month included in your payment, but they do all the work for you with creditors, i would highly recommend DFH to anyone who is in a mess with debts and just do not know what to do… Read Full Review

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★★★★★

“Fantastic Service ”

Written on: 29/04/2021

I rang DFH yesterday and spoke to a lovely, very helpful man who guided me down the right route for my debt solution. We agreed on a Debt Management Plan. Everything was explained in full to me. They were very kind and extremely helpful and listened to what I needed help with. Then gave me good advice and we agreed on the DMP. I am very grateful for their help… Read Full Review

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★☆☆☆☆

“Do not use it!”

Written on: 07/03/2021 by Garner350 (1 review written)

At first phonecall they promised me that all extra interests would be stopped and that I will repay all in 3 years but after i signed paperwork and been with them by 8 months my debts are 1.500£ higher now! They did not care about minimum payments and same had been missed by them and I need to control it by myself! My repaying time is extended now. I can say that i drawn 640£. Totally crapp!… Read Full Review

Mouseinthehouse21's Comment

Written on: 13/09/2021

Agreed that they mislead and lie

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★★★★★

“Thanks!”

Written on: 18/02/2021 by ChristyHedges (1 review written)

Feeling so relieved and smiley after my telephone conversation with a staff member today. I cannot recommend DHF and particularly this member of staff enough. Great customer service, efficient, and friendly. Everything was explained clearly and all my options were outlined. Big thank you!… Read Full Review

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★★★★★

“Stars”

Written on: 01/01/2021 by Davist398 (1 review written)

Very, very professional. On the ball, know exactly what they're doing. Non judgemental want to help and certainly takes away the worry of being in debt. I would thoroughly recommend DFH. I thouht it was too good to be true, thought it might be a scam, so I checked with the FCA and they are pucker. I can't recommend DFH enough. … Read Full Review

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★★★★★

“Fantastic and thorough!”

Written on: 03/10/2020 by Cullen488 (1 review written)

I contacted DFH recently and I spoke with a very helpful and understanding young man. He was brilliant all the way through , step by step of the process of a debt management plan as this option was the best for my circumstances. I would urge anyone who is struggling with debt to speak to someone like him at DFH as I feel a weight has been lifted. Yes there is a small fee for this service however a small price to pay to have someone take care of all the uglier bits dealing with creditors. I… Read Full Review

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★★★★★

“Very professional and supportive. The person I dealt...”

Written on: 30/09/2020 by Michelle0107 (1 review written)

Very professional and supportive. The person I dealt with was thoughtful and caring about my situation talked me though everything so I could understand.put my mind at rest about the hole thing very happy with his support .i would definitely recommend to my friends and family as very one I have spoken to has been brilliant can not fault in any way… Read Full Review

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★★★★★

“Fantastic, reassuring staff”

Written on: 04/09/2020 by Nathaniellewis01 (1 review written)

I spoke to an excellent representative at DFH. He was incredibly reassuring, and he put me massively at ease within less than an hour of speaking with him, with a plan put into place too! He was compassionate and I was made to feel like I really understood my position, even staying behind late after his shift to help me finalise my action plan for my debt issues. If the rest of my future experience with DFH is as successful and easy as the first 24 hours, I will be a very happy man. I’d also… Read Full Review

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★★★★★

“Piece of mind ”

Written on: 02/09/2020 by rcCoyne198 (1 review written)

After struggling with my finances and lots of sleepless nights I received a call from Pat who was the kindest most understanding person. He helped me through the process and assured me this will all be sorted. He took the time with me and even had some lovely chats along the way. I can’t stress enough how lovely this guy this and I appreciate everything he has done for me. No more sleepless nights !!! Thanks … Read Full Review

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★★★★★

“Its ok”

Written on: 26/08/2020 by Voogeetsu (1 review written)

very helpful. 100% satisfied… Read Full Review

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★★★★★

“Debt-free”

Written on: 09/06/2020 by fzHealy1972 (1 review written)

DFH has been an absolute life saver when it came to managing my finances and making regular affordable payments. The customer team members are always understanding of changing circumstances and happy to help with any queries or issues. I'm happy that they have helped me clear all my debt in just over one year! Never had any issues with them and am so grateful for all their support… Read Full Review

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★★☆☆☆

“Started off well...... then not so....”

Written on: 23/04/2020 by Hamptonfs110 (1 review written)

I must say, to start with DFH were fantastic, and I am really sad that I cant bring myself to give a higher rating, but it would be wrong to give the wrong impression for other people struggling with debt. Initially DFH were perfect, they eradicated all my stress, any contact that was made by the creditors they asked me to screenshot it all and send to them, which I did and it was perfect, however I started to struggle paying my monthly amounts, so understandably they were starting to get more… Read Full Review

Mouseinthehouse21's Comment

Written on: 13/09/2021

I am not surprised, they have done different but also dodgy and ridiculous things to me too! Horrific company

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★★★★★

“Helpful from beginning end ”

Written on: 22/04/2020 by Fernandez186 (1 review written)

DFH were lovely to deal from beginning to end- coming up with an affordable solution with minimal fuss. From the moment I made contact with the team I knew I was in good hands. 305509²… Read Full Review

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★★★★★

“Life saving!!”

Written on: 17/03/2020 by Rebecca301034 (1 review written)

This literally changed my life! I was young and silly and got myself into quite a bit of debt and I was struggling to make payments and struggling to live with no money, debt and interest piling up! DFH saved me! They are so helpful and make you feel at ease and so much better like a weight has been lifted and you can breath again! They talk you through everything and give you all the information and advice on what’s the best solution, my best solution was a debt management plan and just… Read Full Review

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★★★★★

“Very helpful ”

Written on: 26/02/2020 by 303840 (1 review written)

DFH helped me to pay off my debt in a year and a half. I would recommend this company to anyone who is struggling with debt. The staff are always professional but also human ! I wish them all the best and the amazing and helpful staff! … Read Full Review

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★★★★★

“Debt help made easy”

Written on: 14/02/2020 by ElsaHickey (1 review written)

Always friendly and courteous staff who give help, support and advice to help with your financial situation. Dealing with all corespondence for you. The Best call you receive is to say you have paid off all debt in full. They were as Happy as we were. 78014… Read Full Review

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