Was convinced they would help me as they promised

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Honeybee2212's review of DFH - www.dfh.co.uk

★★★☆☆

“Was convinced they would help me as they promised ”

Written on: 03/02/2022 by Honeybee2212 (1 review written)

At first I applied for a consolidation loan but was declined due to a bad credit history. I was then offered other options and put through to a financial adviser. He talked me through my budget and monthly spending and what would be left for my payment. It all seemed great until he explained how their fees work. So half of my payment would cover the fees for 6 months then they would reduce further . This was very high to me so I took some time to think about it. In the end I spoke to my partner and i chose to go through StepChange. Which are free and very helpful and said I would be debt free in 1 year.

I called to cancel my plan with DFH. The financial adviser I spoke to previously was very abrupt and blunt with me and seemed like he couldn't wait to end the call. I felt quite angry that I had been told of this great service then felt let down once I explained I wanted to chose other options.

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