dont waste your time & money with these clowns

“dont waste your time and money with these clowns”

Written on: 14/02/2017 by kyleinnes1 (1 review written)

Have had nothing but issues with this lot,
card works when it wants, some areas in even europe i had issues with mine
had a dispute in 2015 as i never recieved the correct money from a cash machine, absolutley abysmal communications when i disputed it, never got any feed back regarding or communications what so ever
travelex then decided to take money out my account which cant go into a negative balance but they put it into a negative balance without even consulting me through any period of time whatsoever only to find when i went abroad and topped up my card i had i had no money as the funds i put in only cleared the negative balance.
I then opened another dispute regarding this giving them over 6 weeks to prepare as i was away working only to once again NOT receive a call that was scheduled so i called them, only to be told the same garbage as before "we will send it to another team to investigate and get back to you" just delaying everything in the hope i forget,
iv already advised over 150 people and counting of my scenario who were going abroad and were going to order a card with this idiots.... all went elsewhere with no issues with different companies so i would advise anyone reading this to do the same,
STAY AWAY FROM THESE LOT PEOPLE - unless you want to spend hours on end fighting for your money to be told rubbish