Awful expereince & very embarassing.

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BraylenO'Grady's review of Lucy4 At The Porthole, Bowness-on-Windermere


“Awful expereince and very embarassing.”

Written on: 24/06/2014 by BraylenO'Grady (1 review written)

Went to Lucy4 for my hen do this Saturday. We are more mature ladies so certainly weren't expecting to dance on the tables or have a riotous time. However we recived no greeting on arrival had food plonked on the table and were left to it it with no ceremony or grace. Left alone in a downstair dark room with nothing except depressing music for company. Only managed to order one round of drinks all night as staff were impossible to find and disinterested. Waited an hour and a half between main course and desserts. Tables set up so staff could not get past so guests had to keep standing up for them and eventually had to squash round one end of the table when that got annoying. Served walnut bread to one guests with a nut allergy which we prewarned about by email when we booked. Fortunately soemone else took a bite first and stopped her eating it. When we did find someone to ask for more drinks we were told the bar was too busy! Put a charge of £36 onto the bill for gratuity which was an outrage and refused to refund it. Horrific experience and as the organiser who chosse this place I was utterly humiliated. Thanks for ruing my hen night Lucy4.

  • Tapas

    Food Type

  • Over £25

    Average cost per head

  • First time

    How often do you eat here?

  • Casual


  • Quality of service

  • Quality of food

  • Value For Money

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