Do Not Book Through A 3rd Party Agent

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katrinabenson's review of Cruise1st - www.cruise1st.com.au

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“Do Not Book Through A 3rd Party Agent”

Written on: 12/03/2021 by katrinabenson (1 review written)

Booked a cruise with Cruise 1st August 2020, for June 2021, cruises have been cancelled up to the 4th of June 21, cruise 1st want to charge an admin fee of £25.00 per person to change, but MSC do not charge! MSC & cruise 1st want to charge £100 per person to change the cruise if we want to sale after April 2022.
Not at all flexiable, unless we want to pay for a cruise in full, knowing this cruise is not going to go, and no return of our money for 180 days after the cruise has sailed!!!
Oh and if we cancel, Cruise 1st want to Charge £75.00 per cabin!!!
What a joke.

One piece of advise never book through a 3rd party it just complicates the issues.
All other cruises booked direct with Royal Caribbean/Celebrity & Disney, never had a problem, even with the fact of Royal Caribbean cancelling 2 of our cruises.

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