Click here if this is your business
2.2 / 5
33% of users recommend this
Click here if this is your business
  • Customer service

  • Value For Money

Guest's review of Vanquis Bank Credit Card



Written on: 12/05/2017

Since March this year, I have been inundated with spam/junk emails from this pathetic excuse of a time wasting company!

I had never heard of vanquis bank/loans before I received the first of what turned out to be twenty-two more persistent and harassing emails from the company!

I have never once applied for a loan anywhere and even if I wanted to, I most certainly wouldn't even consider using Vanquis, because their constant behaviour has been disgraceful!

After feeling fed-up with the constant unwanted stream of their emails constantly cluttering my emails, I first of all sent a polite email to them asking me not to contact me again, because I am not interested in their services - something I wasn't interested at all in the first place!

Earlier today, while doing some shopping in town, I was confronted with two reps from Vanquis Loans, I explained to them my experience with them and showed them my email address asking me to not contact me anymore, which their response was "they couldn't delete my email from their records, but would call the company to process this."

This was only for me to see on my emails yet another bloody email from Vanquis, which I replied back to them saying that if they didn't remove my contact details from their list and kept on contacting them, that I would be reporting them, complete with the incriminating evidence, to the Financial Ombudsman! I hope with this latest act they have now finally got the message!

So to sum up, Vanquis Banks/Loans are an absolute disgrace, they just harass people to the point of falling ill and companies like these need shutting down immediately and if anybody else suffers such disgusting treatment, I advise them to take similar action!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0