Credit card declined

Click here if this is your business
★☆☆☆☆
1.2 / 5
9% of users recommend this
Click here if this is your business
  • Customer service

  • Value For Money

ygWade361's review of Marks and Spencer & More Card

★☆☆☆☆

“Credit card declined”

Written on: 25/07/2020 by ygWade361 (1 review written)

Just been to a local shop to pay a bill and my Marks Credit Card was declined. I was buying a product priced at £150 and I have over £13,000 available on the card.

This is not the first time this has happened and it's so embarrassing. Fortunately I have a debit card with another bank and that went through no bother.

I have just switched my current account from Marks and Spencer to Nationwide because I could not get into my account on the internet to view my account, despite contacting the Marks so called helpline on about 6 occasions.

I am all for security but I cannot believe the bank put so many hurdles in the way of online banking.

I was giving Marks a chance but I've now had enough and will be looking for a credit card company that can actually provide some service unlike the shambles that I and great many other people have to put up with.

Marks and Spencer management must be aware of all these problems but are just not interested in sorting them out.

Avoid M&S Bank like the plague!

  • 1 year and over

    Used card for

  • Yes

    Loyalty scheme

  • Customer service

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0