Amazing customer service

★★★★★
4.7 / 5
94% of users recommend this
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Freddy1952's review of Debbie's Villas www.debbiesvillas.co.uk

★★★★★

“Amazing customer service”

Written on: 13/02/2021 by Freddy1952 (1 review written)

Like many other customers, my holiday has been massively affected because of Covid, not once but twice! The first time I needed to change dates was in 2020 and although I was about 4 months away from going I wanted to play it safe and change my villa over. Debbie's Villas staff helped me select alternative accommodation because my first choice villa was unavailable (the owner was selling). I have just managed to change my 2021 holiday to next year. We were meant to be going in June 2021 but there is too much uncertainty around. Debbie's Villas have once again allowed me to move my deposit to a future booking - 3rd time lucky - fingers crossed we get there this time. The only downside in all of this is that I now have to pay more for my children's flights and park tickets because they are older. Thank you for being so professional in all my dealings with you team DV.

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