I ordered some printer ink and was asked to review the purchase via the UK Office Direct website. Since the items had not arrived, I asked when the order would arrive. A day or two later, I was advised “Unfortunately as you did not send any additional security information in as requested we have voided your order and refunded the funds back to you”. I don’t recall being asked for “Additional security information” but I was only asking where my order was and I had needed to log in… Read Full Review
Evri posted a delivery delay on 5th Jan for an order that was due to be delivered by 11th Jan. When I contacted Optimalprint on 13th Jan their response was just "contact us again if you still haven't received it in 2-3 days and we'll issue a reprint". If I had contacted them 2-3 days earlier I would presumably have had that reprint issued by now. I understand companies can't control what Evri does but they need to either stop using Evri or be prepared to put things right when they inevitably go… Read Full Review
The overall service is still quite good, although a lot of items i would usually choose are out of stock so i have to go for alternatives. I assume this is due to the general difficulty to source items at the moment. Also orders are taking longer to arrive, about a week, rather than next day. … Read Full Review
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" I received my order yesterday " Read More
" Extremely expensy ink " Read More
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Written by kathrynsimpson2255
" No delivery " Read More