Written on: 10/12/2019
I was involved in a 'no fault accident' in March 2018 and immediately contacted Mazda Aftercare. BIG MISTAKE!!!!! I have just been told that, after nearly 2 years, I need to contact my own insurance company to try and get a resolution to my claim / accident. I should have dealt directly with my own insurance company NOT MAZDA!!! Very disappointing.... Very time consuming... … Read Full Review
Written on: 29/01/2020 by LexusLS460V8 (1 review written)
Let me start by saying I do not like leaving a bad review for any company. Please feel free to check my other reviews. Brought my lovely Lexus LS460 with a problem with the gearbox to JT automatics. To cut a long story short it had the dreaded torque converter shudder. Anyway the person I dealt with took my car for a test drive and decided it needed a complete automatic gearbox. I agreed and booked in for a few days later. So, a week later I got a call to say the car was ready! Turned up and… Read Full Review
Written on: 07/08/2019 by Jordanh157 (1 review written)
Avoid using Recovery Cover Breakdown. I paid for breakdown cover on my 15 year Clio. They happily took my money. However when the car broke down on the M1, their breakdown service refused to assist - stating age of car was outside of cover remit! This had never been highlighted at time of purchase. I had to take out emergency roadside cover with AA who assisted in getting me off the M1. When I took this up with Recovery Cover - they simply refused to help/answer questions and palmed me off to… Read Full Review
Written on: 16/04/2020 by SirDavidHildrew62 (1 review written)
I must say. My car was involved in a numpty hitting the offside right along from front to back and buggered off without telling me. My car went in for repairs on Thursday 9th April (expecting it to be away for a few weeks at least) Thursday 16th phonecall to say car is ready and there bringing it back. Damn what a job they have done on the car, you would not think it had been hit. All of there staff have been very courtious weather on the phone of face to face. Thank you for this experience and… Read Full Review
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