Written on: 22/02/2020
We had placed a large order for Christmas 2019. One of the products was the ballotine of stuffed goose to feed 14/16. DON'T order it if you don't want to eat pork stuffing. There is precious little goose and was so embarrassed feeding our friends pork and apple stuffing, we had basically paid £130 for a roll of stuffing. I have sent numerous emails and quite expected a refund particularly as we had placed a very large order but after 5 emails I was offered £65 off my next order! I will… Read Full Review
Written on: 21/12/2019 by irvinerd (1 review written)
Items ordered from Not on The High Street, found same item for sale directly from Dibor at less than 1/2 the cost than NOTHS. They refused to refund difference, not interested in customer satisfaction! Quite possibly the worst online retailer I have had the misfortune to deal with in a long time! Buy at your peril, don't expect any assistance from customer service, they don't care! Would happily give them 0 star rating if I could!… Read Full Review
Written on: 08/03/2020 by MaddoxEdwards (1 review written)
I applied for 20 week payment was accepted I signed the contract after being told I was accepted I went ahead and ordered a computer with which to take an online degree. As I am very disabled I was excited for my future, my order was accepted and I waited for an e mail for hours, when it didn't arrive I rang outdoors after a very long wait of well over 30 minutes I was answered and after loads of stupid questions I was told coldly that my application had been refused, devastated I put down the… Read Full Review
Written on: 24/07/2019 by Horsman (1 review written)
‘Made in China’ label on the … ‘Made in China’ label on the furniture. Paid over £1000 so qualified for “delivery to room of choice” option. Delivery drivers (who are independent company) said they could not take off their muddy shoes as it was ‘policy’ and could not wear over shoes for ‘health and safety’ reasons. Thankfully I have no stair carpet so they took the boxes upstairs but left them all in boxes, on the landing, leaving me to unpack and dispose of packaging… Read Full Review
As rated by our community of reviewers
" Highly recommended " Read More
Written by LexiCaspian
" Extremely happy with Cotswold furniture " Read More
Written by BeatrizKora
" Poor quality, screws where a poor fit and no replacement ! " Read More
" Still not received order but taken my money " Read More
Written by AngelaC.
" Customer service never responded to my complaint " Read More
Written by Doglistener15