We bought 2 Octasmart Essential 5cm Single toppers in June 2022. After around 5 months one of the Two Mattresses had shrunk in the centre thicknes to around 1/2cm resulting in a very hard central area of theTopper. I (as the user) found that sleeping on it caused me a lot of pain in the Hips until I stopped using it. We got in contact with Dormeo (Ticket No 2091710)who replied saying that reduction in Thickness can reduce 5% to 15% would be classed as Normal and that unless we could supply… Read Full Review
I have dealt with an agent (regarding bookings, schedule changes) and another lady (for bi-weekly cleaning) and have been very satisfied with the service - cleaning and customer service. Both are very understanding, cleaning is spotless and I have zero complaints. She is very diligent and thorough with cleaning and leaves the flat spotless. The price is well worth the reliable service provided by the cleaners and the company… Read Full Review
I ordered a Sealy duvet which was confirmed in email and you delivered something else (silent night just like down bundle). You have been presented with photographic evidence of this but have not provided a refund and free collection. It is a shame that this matter will have to be resolved through the County Court. Complaints will also be lodged with the Advertising Standards Authority and Trading Standards… Read Full Review
Kudos to Empire Laundry and their team for working really hard and being able to give fabulous services. I was looking for the Dry cleaners around me in London city. However, one of my friends recommended me Empire Laundry, and when I enrolled with their team I am really happy with their services… Read Full Review
Do not use this on your cooker hob as it has stripped off all the paint on my cooker!! Customer care advised me that the manual for my cooker says to only use soapy water?? So I am left with no cooker even though I had used this product several times before!! So please do not use this product!!… Read Full Review
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" Refund " Read More
" Really irritating. They promise 1 hour turnaround for click and col... " Read More
Written by JFT000
" Missing and incorrect items, rubbish customer service. " Read More