World gone mad!

Buying drinks at O2 bar, I bought 2 pints plus 2 bottles of water. Girl at bar took cap lids off water bottles; I said leave them on as I was on my own carrying 2 pints plus would put bottles in my pockets, needed lids on so I didn't spill them. She explained she had to remove them! Manager explained that though the O2 was insured for people to slip up on water, they were not insured for people to slip up on stray bottle tops. Manager offered to let the bar girl carry my water bottles all the way up to my seat carrying water bottles, which she duly did - thank you. Obviously not staffs fault, they admitted it was mad; blame for crazy world lies between insurers and O2. Just another example of American/sue me culture taking over?