Very disappointed

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Western Computer
29.0% of users recommend this
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JulioDavis's review of Western Computer

“Very disappointed ”


written by JulioDavis on 27/08/2022

Purchased I phone 13 Pro at Oxford store in June 2022. The camera only works intermittently, it often freezes . Sometimes if I switch off the phone and then switch back on again it will work. I have been into the shop twice , but because the problem is intermittent I haven’t been able to demonstrate it. Apparently because they haven’t seen the fault they are unable to send it to be looked at by their technical department. There is absolutely nothing they can do to help. How can they justify this total lack of customer support

  • Oxford

    Branch Visited

  • I phone 13 pro £ 1058

    Goods purchased & cost

  • Quality of service

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