We wanted to watch TV when on holiday and this seemed like a good option. Far from being easy the sign up process for iPad was difficult and long winded and when I contacted customer services I got no reply. We managed to log in abroad but the screen kept freezing and we could not watch the programmes we wanted. I cancelled the subscription. Although I passed on my comments they were not acknowledged until a second email when I was very helpfully informed that most customers did not experience problems. Very poor.

We are iPad users and the VPN seems to fail completely about once a month. They are slow to respond but they eventually issue a new VPN which you have to install all over again, and it's a bit of a faff. They supply an VPN,, a Proxy and a smart DNS so you can use up to three devices, I am still trying to use the suplplied web proxy on the other iPad.Their guide doesn't work and they seem clueless as to how to get it working. They just keep telling me to use the VPN, but that is on the other machine and you can't use it on two machines at once. I'd say their service is just about OK if you are a computer user. If you intend using with any Apple device I would say they are far more bother than they are worth. The I've given an aggregate score of 2 stars. If I was scoring as a PC user, they would barely scrape a 3. As an iPad user it would be a 1.