I joined because this year they promised a first come first served ticket basis for tickets. The ticket sale started at 10:00am, I went to the ticket site at 9:30, the site said it was down for maintenance, cue 90 minutes of solid refreshing the page on 3 different computers on 3 different internet connections, every single time it timed out, from the response on twitter it wasn't just me. In short, the website is incapable of dealing with the demand, so £50 down the tube, never again.