Written on: 03/07/2020 by nabil1111 (1 review written)
I have had several recent experiences with Milestone, ALL DREADFUL. They prioritise money and payment way above customer care. Their communications via e mail and telephone are unclear and their terms and conditions regarding payments of any type are really vague, until you try to end your contract with them and are landed with a HUGE bill, previously hidden from your knowledge. They claim to have sent a new business letter, but never do so, so that you cannot cancel at the correct time and get your money back. To recap, they are greedy, money grabbing, non - customer orientated. To anyone trying to get an insurance from this broker, BEWARE, DO NOT, they are sharks and will eat you and your finances quicker than you can blink. What a shame they are continuing to work in it's way when so many people are experiencing hardship. DO NOT USE THEM. I certainly never will and I will ensure taxi drivers, friends and family all avoid too.
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