Autonet Insurance Reviews - www.autonetinsurance.co.uk

★★★★☆
4.3 / 5
87% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

★★★★★

“Insurance policy”

Written on: 23/09/2018 by Beddows27 (1 review written)

Quick and easy process, with excellent price. Gave every option possible, and choice to auto renew, if wanted,as easy at it gets… Read Full Review

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★★★★★

“Simply, good product and value for money”

Written on: 23/09/2018 by michaeljsummers (1 review written)

The is the real deal. This is by far the easiest company to deal with and just happens to be the best value for money. Five star. I have recommended lots of friends and family as its so good. They all now use and recommend autonet . Recommendations are the best way of advertising… Read Full Review

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★★★★★

“Easy, affordable, good service!!”

Written on: 21/09/2018 by Nicolagamble (1 review written)

I renewed my insurance. Was easy, no fuss and had a slightly better deal than last year!! Friendly, helpful staff and the phone call didn’t take all day!!! Thank you… Read Full Review

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★★★★★

“Ignore renewal and talk to them”

Written on: 21/09/2018 by milodow95 (1 review written)

Had my renewal come through and was a little disappointed. Visited the Meerkat and got a great quote from Autonet, but a lesser cover.... Telephoned them and got my original cover, plus a deal on breakdown for £300 less than renewal. Very helpful on phone!!… Read Full Review

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★★★★★

“ Easy to use and competative”

Written on: 21/09/2018 by Simoncrooke (1 review written)

Easy to use site and very competative rates with lotsa of extras already included… Read Full Review

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★★★★★

“Simple, Straightfoward what more could one want?”

Written on: 20/09/2018 by KaiyaBoyd (1 review written)

Excellent online system. Clear usability and well set website. Good pricing structure… Read Full Review

Autonetinsurance1's Comment

Written on: 21/09/2018

Hi,

Thank you for the comments, its great to hear the price was competitive.

Kind regards

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★★★☆☆

“Check your emails make sure you open your attachments”

Written on: 19/09/2018 by Camryn64 (1 review written)

Check your emails make sure you open your attachments. Autonet emailed me with a new quote said if I was happy to go ahead I didn’t need to do anything . perfect for me! got an email with an attachment for my new policy very excellent thank you great something else I don’t have to think about . Sorted .....Next Email from Autonet later on in the evening fairly non-descript saying please open the attached attachment , such a non-descript email it would’ve been easy to overlook it . ok… Read Full Review

Autonetinsurance1's Comment

Written on: 20/09/2018

Hi,

Thank you very much for taking the time to get in touch. We are sorry to hear about your experience and the inconvenience caused. If you would like us to look into this further for you then please email us with your insurance reference number.

Kind regards

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★★★★★

“Very Straightforward service.”

Written on: 19/09/2018 by zedess (1 review written)

As far as insurance companies go autonet are about bang on. My insurance due for renewal recently and the cost actually came down !! Result..Had to give them a ring to change credit card but no issues or hanging around..very impressive . If they keep the cost and service to this level im happy to be a customer… Read Full Review

Autonetinsurance1's Response to zedess's Review

Written on: 19/09/2018

Hi,

Thank you for your comments, we are pleased to heat that the renewal price was competitive for you and that you are happy with the service.

Kind regards

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★★★★★

“User friendly site”

Written on: 18/09/2018 by Liverpoollullaby (1 review written)

Easy to purchase annual cover. User friendly site. Clear instructions.Comprehensive instructions very detailed. I was confident about the product on offer. Clear breakdown of cover and if whT was on offer. Price was very competitiv. Would certainly recommend this company and product to friends and family… Read Full Review

Autonetinsurance1's Response to Liverpoollullaby's Review

Written on: 19/09/2018

Hi,

Thank you for your comments and for the recommendation. We are pleased to hear that the price was competitive and the website was easy to use.

Kind regards

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★☆☆☆☆

“Cancelled ”

Written on: 17/09/2018 by GavynBates43 (1 review written)

Try set up my car insurance online. Try set up my car insurance online.. Before finish. Message with error was show then can't finish setup and I have to call service center. So I set up insurance with other company. Next day I saw on my bank account they charge deposit 30£. Then I get email from them about my new insurance. Immediately call them with cancel my policy. Advaiser told my they will charge my for one day about 25£ plus cancellation fee 60£. What about 14 days cancellation right… Read Full Review

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★★★★★

“No problems.”

Written on: 17/09/2018 by WadeCunningham (1 review written)

Reasonable and efficient… Read Full Review

Autonetinsurance1's Comment

Written on: 19/09/2018

Hi,

Thank you for your comments, we are pleased to hear you are happy with the service.

Kind regards

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★★★★☆

“Pleasure to deal with”

Written on: 17/09/2018 by KateWhie (1 review written)

Nice and easy renewing my insurance. Polite, non-pushy staff… Read Full Review

Autonetinsurance1's Response to KateWhie's Review

Written on: 17/09/2018

Hi,

Thank you for your comments, we are pleased to hear you are happy with the service from Autonet.

Kind regards

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★★★★★

“Extremely easy to use”

Written on: 16/09/2018 by Karenhather (1 review written)

Very satisfied with the service. Very easy to re new, didn’t need to do anything, so always a bonus! … Read Full Review

Autonetinsurance1's Response to Karenhather's Review

Written on: 17/09/2018

Hi,

Thank you for letting us know you found the renewals process easy to complete.

Kind regards

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★★★★★

“fast, simple and value”

Written on: 16/09/2018 by nxFitzpatrick90 (1 review written)

The online purchase was very easy to follow, it did not confuse or try to make you purchase additional extras that you don't want. The price of the policy was excellent value for money. The whole process of purchasing the insurance policy was done within 10 minutes. The movement from page to page was fast and simple and easy to navigate through. A nice straight forward website for an excellent product… Read Full Review

Autonetinsurance1's Comment

Written on: 17/09/2018

Hi,

Thank you for the comments, we are pleased to hear you found the process of purchasing the policy quick and easy.

Kind regards

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★★★★★

“Excellent customer care”

Written on: 16/09/2018

I have found Autonet Insurance to be very quick and efficient in the service they provide. Second renewal with them. Satisfied customer… Read Full Review

Autonetinsurance1's Comment

Written on: 17/09/2018

Hi,

Thank you for letting us know you are found the process quick and efficient.

Kind regards

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★★★★★

“ hassle free renewal with friendly staff”

Written on: 14/09/2018 by Phillips1984 (1 review written)

Upon contacting auto net to renew my car insurance I found them very helpful and nothing was to much trouble. I received my documents very quickly and was happy with the service that I received . Would recommend auto bet to friends and family and will be contacting them for other insurance requirements… Read Full Review

Autonetinsurance1's Comment

Written on: 17/09/2018

Hi,

Thank you for the recommendation, we are pleased to hear you are happy with the service from Autonet.

Kind regards

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★★★★★

“Nice and simple”

Written on: 14/09/2018 by Aryanz231 (1 review written)

Nice simple process of getting insurance cover online. The staff were helpful and friendly and offered good advice. I didn't like the £15 fee for paperwork so did the online process which was simple and didn't cost £15. Competitive quote with option to have add ons which was good as you could see what you were paying extra for and if it was needed. Chose Autonet as they were £100 cheaper than my own insurers. Also didn't have to wait an age to speak with an advisor… Read Full Review

Autonetinsurance1's Comment

Written on: 14/09/2018

Hi,

Thank you for your comments, we are pleased to hear that the process was simple and the price was competitive.

Kind regards

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★★★★★

“Easy to navigate”

Written on: 13/09/2018

Quick and easy to access a quote. Easy to navigate the site. Very straight forward. I would recommend it to family and friends… Read Full Review

Autonetinsurance1's Comment

Written on: 14/09/2018

Hi,

Thank you for your comments, we are pleased to hear that the policy was quick and easy to purchase.

Kind regards

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★☆☆☆☆

“don't get done with fees and charges”

Written on: 12/09/2018

I discovered an error in my documents after 15 mins. of purchase 12th September 2018. Wrong address. Autonet wanted £225 extra for the different address or £25 to cancel the policy which doesn't actually start until 21 September 2018. They won't budge on that , not their fault , as if I had forgotten where I live! Look elsewhere or make very sure you don't get caught . Don't know what making a claim would be like ,but I would worry… Read Full Review

Autonetinsurance1's Comment

Written on: 14/09/2018

Hi, Thank you very much for taking the time to get in touch. We are sorry to hear that you are not happy with all aspects of the service that you have received. I can see since leaving your review your issue has be resolved, if you have any further issues please don't hesitate to contact us. Kind regards

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Autonetinsurance1's Comment

Written on: 14/09/2018

Hi, Thank you very much for taking the time to get in touch. We are sorry to hear that you are not happy with all aspects of the service that you have received. I can see since leaving your review your issue has be resolved, if you have any further issues please don't hesitate to contact us. Kind regards

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★★★★☆

“Fast and efficient, with good solid pricing”

Written on: 10/09/2018 by Haley451 (1 review written)

They provided me with a quote that was competitive. The monthly payment option was a little expensive as it would have added a further £83, but other than that I cannot fault there service. The paperwork has all been received by email so is easy for me to access when need… Read Full Review

Autonetinsurance1's Comment

Written on: 10/09/2018

Hi,

Thank you for your comments, we are pleased to hear that you are happy with the service from us.

Kind regards

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