Autonet Insurance Reviews - www.autonetinsurance.co.uk

★★★★☆
4.3 / 5
87.2% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

★★★★★

“Brilliant value for money”

Written on: 11/12/2018 by emmadenham (1 review written)

We have just renewed our policy and couldn't find a better deal on the marker. Reliable and very good value for money. Would definitely recommend to friends and family. Good customer service too… Read Full Review

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★★★★★

“Put the ease into easy”

Written on: 10/12/2018 by Cazpower1 (1 review written)

I have never enjoyed shopping around for the best deals. Autonet did everything for me changed me over to a cheaper supplier and contacted my existing supplier. Now I have extra pennies to spend on the nicer things in life… Read Full Review

Autonetinsurance1's Response to Cazpower1's Review

Written on: 11/12/2018

Hi,

Thank you for the comments, we are pleased to hear you are happy with the service from Autonet.

Kind regards

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★★★★☆

“Quick and easy to sort out a new insurance”

Written on: 09/12/2018 by dcbenfield (1 review written)

Quick and easy to sort out a new insurance… Read Full Review

Autonetinsurance1's Response to dcbenfield's Review

Written on: 10/12/2018

Hi,

Thank you for letting us know that you found the process quick and easy.

Kind Regards

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★★★★★

“Simply the best”

Written on: 06/12/2018 by Bugsy9026 (1 review written)

Easy straight forward process in obtaining car insurance. I had no issues with Auto Net Insurance whatsoever. I would recommend Auto Net Insurance to my family and friends also. I myself cannot fault the service which was provided. The only small issue I did have, was when I proceeded to pay my deposit, the first time I tried to pay, it didn't go through, after about 15 minutes waiting to get confirmation of payment by my bank, I had to close the page and go back to quote. The second time… Read Full Review

Autonetinsurance1's Response to Bugsy9026's Review

Written on: 07/12/2018

Hi,
Thank you for the recommendation, we are pleased to hear you are happy with the service from Autonet.

Kind regards

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Jadepascale's reply to Autonetinsurance1's Comment

Written on: 08/12/2018

Thank-you for your reply. As I stated Auto Net Insurance Is a great company and applying for car insurance was hassle free and straight forward which is very rare these days. Fantastic service.

Best Regards
Bugsy9026

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★★★★★

“Great customer service ”

Written on: 04/12/2018 by JD371 (1 review written)

I had a few questions regarding my policy. The advisor was very knowledgable and helped me through the queries I had. After the alterations were made I even saved money on my insurance. Great service from a fantastic company. Many thanks… Read Full Review

Autonetinsurance1's Response to JD371's Review

Written on: 05/12/2018

Hi,

Thank you for your comments, we are pleased to hear that you are happy with the service.

Kind Regards

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★★★★★

“Great van insurance”

Written on: 04/12/2018 by Morrisex251 (1 review written)

Well worth shopping around Thankyou, easy to sort out details online… Read Full Review

Autonetinsurance1's Comment

Written on: 04/12/2018

Hi,

Thanks for letting us know you found the process easy.

Kind regards

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★★★★★

“Happy customer ”

Written on: 03/12/2018 by Kyp1988 (1 review written)

I have been with plumber now for 3 years and have found the prices and service great for me… Read Full Review

Autonetinsurance1's Response to Kyp1988's Review

Written on: 03/12/2018

Hi,

Thank you for the comments, we are pleased to hear the price was competitive.

Kind regards

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★★★★☆

“value”

Written on: 30/11/2018 by Rickyj140 (1 review written)

Good value, even when I changed specific item values… Read Full Review

Autonetinsurance1's Comment

Written on: 03/12/2018

Hi,

Thank you for letting us know that the price was competitive.

Kind regards

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★★★★★

“Well priced good cover”

Written on: 29/11/2018 by BrittanyClifford (1 review written)

Well priced good cover… Read Full Review

Autonetinsurance1's Comment

Written on: 03/12/2018

Hi,

Thank you for taking the time to review Autonet. We are pleased to hear the price was competitive.

Kind regards

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★★★★★

“Covers the unusual”

Written on: 28/11/2018 by Ben179 (1 review written)

I approached Autonet after my existing insurance company put up it's premium by over 50% because I had made one small claim, the first in many years. They took time to understand my situation and were very attentive on the phone and all information came through by email within minutes. They also offer interest free credit to pay over 10 months. We have a flat roof, trees and a stream nearby and they appeared to understand our circumstances as insurers will try and load for any perceived risk… Read Full Review

Autonetinsurance1's Response to Ben179's Review

Written on: 28/11/2018

Hi,

Thank you for letting us know you are pleased with the service from Autonet.

Kind regards

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★★★★★

“Very good value”

Written on: 27/11/2018 by Nicko77 (1 review written)

Very good value Hassle free to apply. I have used this company before and recommend them… Read Full Review

Autonetinsurance1's Response to Nicko77's Review

Written on: 28/11/2018

Hi,

Thank you for taking the time to review Autonet, its great to hear you found the process hassle free.

Kind regards

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★★★★★

“Peace of mind.”

Written on: 27/11/2018

Getting your insurance is usually a headache and for many years I have found exactly that. Not anymore though. By choosing autonet insurance group the headache, hassle and time consuming element was taken out of the yearly chore of finding the best deal. Efficient, easy and just the click of a button and we had our insurance sorted at a reasonable price… Read Full Review

Autonetinsurance1's Comment

Written on: 28/11/2018

Hi,
Thank you for the comments, we are pleased to hear you found the process efficient and easy to complete.

Kind regards

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★★★★☆

“Renewal”

Written on: 27/11/2018

Reminder turned up in good time. Price was competitive. Renewal was easy… Read Full Review

Autonetinsurance1's Comment

Written on: 27/11/2018

Hi,

Thank you for your comments. We are pleased to hear that you are happy with the service.

Kind Regards

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★★★★★

“Autonet car insurance”

Written on: 26/11/2018 by Jezzasnowy (1 review written)

Very competitively priced. First time in a long time that I have stayed with the same company 2 years in a row. Even after searching many comparison sites on Internet. Admin staff very efficient too… Read Full Review

Autonetinsurance1's Response to Jezzasnowy's Review

Written on: 27/11/2018

Hi,

Thank you for taking the time to review Autonet, its great to hear your renewal price was competitive.

Kind regards

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★★★★★

“A must for car insurance ”

Written on: 25/11/2018 by gillianwood (1 review written)

A straightforward, easy and quick to use web portal with no fuss and great competitive pricing! I would definitely recommend. I hate renewing insurance each year and Autonet has helped tremendously to take the stress out of it completely. Get a quote and see for yourself! I liked that it can be connected to quidco and I get cash back on something I need to purchase anyway. No other company can come close:)… Read Full Review

Autonetinsurance1's Response to gillianwood's Review

Written on: 26/11/2018

Hi,

Thank you for your comments, we are pleased to hear that you are happy with the service and that the premium was competitive.

Kind Regards

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★☆☆☆☆

“Worst service for a long time”

Written on: 24/11/2018 by Julienicolson (1 review written)

Worse than poor from beginning to end. 2 1/2 hours to lodge a claim. I was passed backwards and forwards between them and the underwriters and cut off 3 times. Then I booked the garage on line- except my Saturday morning trip to follow up advised me that was rubbish- they couldn't do it at the time arranged, that system just doesn't work. . 1 month later - no follow up from anyone so I call to cancel the claim- it's been cancelled- did anyone tell me? Find another insurers… Read Full Review

Autonetinsurance1's Response to Julienicolson's Review

Written on: 29/11/2018

Hi,
Thank you very much for taking the time to get in touch. We place a great deal of importance on customer satisfaction and we are currently looking to this matter. So we can look into this further for you, please can you get in touch via our website. If you include your contact details so we are able to locate your file.
Kind regards

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★★★★★

“Brilliant”

Written on: 23/11/2018 by Ferre (1 review written)

Excellant service no hassle and great communication… Read Full Review

Autonetinsurance1's Response to Ferre's Review

Written on: 26/11/2018

Hi,

Thank you for your comments, we are pleased to hear that you are happy with the service.

Kind Regards

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★☆☆☆☆

“Took Money with out my permission.”

Written on: 23/11/2018 by jamieharris24 (1 review written)

I have been with Autonet insurance for a number of year, never made a claim in this time. I was sent my renewal, but had found a better quote from another company, I then phoned Autonet and offered them the opportunity to match the quote, but they were unable to. I then replied by saying that I will be taking the insurance out with the other company, so do not require their cover. About a week later they took the renewal cost from my bank without my permission. I then phoned them and asked why… Read Full Review

Autonetinsurance1's Response to jamieharris24's Review

Written on: 26/11/2018

Hi,

Thank you for taking the time to get in touch and I am sorry to hear that you have not yet received a refund. I have passed your details to our Complaints team and someone will be in touch shortly.

Kind Regards

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★★★★★

“Autonet”

Written on: 21/11/2018

Just purchased online car insurance with autonet, via uswitch; it was competitively priced and proceeded efficiently. Hopefully customer service will proceed in the same domain - can't comment on that yet , so watch this space! I'm hopeful as autonet claims to have telephone support, unlike many other insurers that are only contactable on line, which is a very diminished level of customer service and cancels them out immediately for me… Read Full Review

Autonetinsurance1's Comment

Written on: 22/11/2018

Hi,

Thank you for your comments, we are pleased to hear that the quotation was competitive.

Kind Regards

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★★★★★

“Very good value ”

Written on: 21/11/2018 by Minap27 (1 review written)

Very good value policy and simple to do/renew online. I would recommend it. The policy suits my requirements, documents are emailed which also suits me to have them available at all times… Read Full Review

Autonetinsurance1's Comment

Written on: 22/11/2018

Hi,

Thank you for your comments, we are pleased to hear that you are happy with the overall customer service.

Kind Regards

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