Absolute scam artists

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KalliePeters402's review of Autonet Insurance - www.autonetinsurance.co.uk

★☆☆☆☆

“Absolute scam artists”

Written on: 07/04/2021 by KalliePeters402 (1 review written)

Absolutele joke of a company.
My dad (73yo) has just taken out a policy with them.
Had a phone call to say his claim from a few years ago had the wrong date on it by 2 months.
Oh that will be another £298 then please...
The policy isn't due to start for another 4 days so he said to cancel it as he's not paying that.
Oh that'll be £25 cancellation fee then..
Absolutely disgusting how this company is operating.
What happened to 14 day cooling of period
You ought to be ashamed of yourselves
I hope you go bust with customer service like that.

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Autonetinsurance1's Comment

Written on: 12/04/2021

Hi,
Thanks for taking the time to get in touch with us. We are sorry to hear to you aren't happy, If you would like us to look into this further please fill in our online complaints form and our team will review your file.
Thanks

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Djewson's Comment

Written on: 12/04/2021

already done this and you have still insisted on charging a cancellation fee for a policy that hadn't even started.
Never again !!!

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