Outrageous Charges

Nile Street, Burslem, Stoke-on-Trent, ST6 2BA
08444 930 870
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4.3 / 5
88% of users recommend this
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Vickyd72's review of Autonet Insurance - www.autonetinsurance.co.uk

★☆☆☆☆

“Outrageous Charges”

Written on: 23/10/2019 by Vickyd72 (1 review written)

I took out a policy in March and paid for the whole year at about £270. We changed our car in September and they wanted a further £189 for the final 7 months. I understand the car is newer and costs more however I decided that was very expensive so cancelled. For the remaining 7 months they refunded me £8 when, after a long discussion said they would refund nearer to £50. I would not recommend this company at all. Their charges are outrageous!!!

  • Customer service

  • Value For Money

Autonetinsurance1's Response to Vickyd72's Review

Written on: 23/10/2019

Hi,
Thank you very much for taking the time to get in touch. We place a great deal of importance on customer satisfaction and would like to look into this for you. Unfortunately we do not have enough information included on your review to locate your file. If you would like us to look into this further, please can you get in touch. If you include your contact details and a short summary, we will be able to locate your file.
Kind regards

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