Poor customer service

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coffeejunkie's review of Taylor St Baristas - www.taylor-st.com

“Poor customer service”

★☆☆☆☆

written by coffeejunkie on 15/10/2012

Don't go to the Richmond branch!

I used to be a local going here every day for my daily dose of coffee. The coffee compared to the likes of Starbucks and Costa is far better quality however and very unfortuantely it's greeted by very poor customer service. Lately it has further deterioated to intolerable.

The manager allows queue skipping during a rush hour mornings and jokes 'If you don't like it, I'll send you the end of the queue!'

I'd rather go to Starbucks for a coffee than be treated like that.

  • Richmond

    Location

  • Quality of Service

  • Value For Money

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