Star Mugs Coffee Reviews

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★★★☆☆
2.5 / 5
50% of users recommend this
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Star Mugs Coffee

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Latest Reviews

★★★★☆

“fantasic and freindly place to eat”

Written on: 29/11/2012 by filsan (1 review written)

i have visited this shop and requested off the shevle sandwich for my son. i had nice fresh sandwich made for son there and then. in honest this was not possible for us in EAT shop next door. they also had nice seating area and TV to watch while you eat your sandwich. in terms of prices, products was good value for money. i would highly recommend to go if you are in the area

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★☆☆☆☆

“Stay well away, avoid at all costs”

Written on: 16/07/2012 by Robecox (0 reviews written)

StarMugs Coffee is located in a small complex very near the Tower of London, it's located in the ideal tourist trap area and I imagine it's a nice area to bring in the tourist during the peak seasons. StarMugs sells a selection of pre packed sandwiches and drinks. It also sells a range of overpriced souvenirs many of which can be purchased at a 1/3 less in other nearby parts of London The shop name clearly is a play on words of another well known coffee shop but any similarity ends there. The shop is quite cheesy, avoid the ice cream as some of it has been left out of the freezer for 30 mins then put back In and refrozen. Also beware of their 'all breakages must be paid for' policy as you may be charged for items you did not actually break and that are dangerously stacked on top of each other. In my opinion, the manager is incompetent and has no common sense and quite frankly does not desire to run a business, he is rude and has no idea how to deal with a customer, I have never been spoken to so rudely in a shop and if we were not in such a rush, would have called the police. My advice - AVOID THIS SHOP

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Alex21's Response to Robecox's Review

Written on: 28/11/2012

Frankly i have an opposit view altoghether, the shop is fantastic place to bring your family as they have everything one needs to have on day-out trip with the kids.
we had sandwiches and coffee; actually cappucino and hot chocolate and was fantastic, my grand mother also mentioned the mquality ofthe mocha wich she said was great.
the staff was very freindly and the price for our lunch was cheaper than next door EAT to be honest.
i advice shop arround and compare prices in the area, we had great experiance in that unit clean, with TV to watchwhile you eat.

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