Not recommendable at all. AVOID

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Merry House Cleaners - www.house-cleaners-london.com
★★★★★
4.6
From 11 reviews
91.0% of users recommend this

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FrankieFrost281's review of Merry House Cleaners - www.house-cleaners-london.com

“Not recommendable at all. AVOID”

★☆☆☆☆

written by FrankieFrost281 on 16/08/2019

Unprofessional, unreliable, terrible customer service. This agent charges a month of agency fee in advance of the service. We asked for a regular cleaner (same cleaner) to clean our flat on a weekly basis. Every week the time and date were changed in last minute. We were sent a different cleaner every week. One week the cleaner arrived 3+hours late with no prior notification. We cancelled the service after 3 weeks of service. The agent refused to refund week 4 undelivered service. Very unprofessional and unreliable agent. Cleaners have very basic skill. Worse is the agent which broke our agreement given undelivered service. Avoid this agent.

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