Unreliable; not recommendable; worse agent ever

★★★★☆
3.9 / 5
73% of users recommend this
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Abrilg25's review of FK Domestics - www.fkdomestics.co.uk

★☆☆☆☆

“Unreliable; not recommendable; worse agent ever”

Written on: 16/08/2019 by Abrilg25 (1 review written)

Agreed with every single point outlined in all the -ve reviews posted in this forum. this agent is unreliable and behaves unprofessionally. (1) terrible customer service - did not sent notification when cleaner is late or didn't show up. (2) failed to deliver agreed service - requested the same regular cleaner but agent sent a different one every week with time and date change in last min.(3) Cleaner has very basic skill, is unprofessional and arrived 3+hours late with no notification from agent. (4)agent refuses to refund undelivered service. (5) agent did not reply email when a written complaint is filed. (6) agent avoids handling complaint. Not recommendable. Avoid at best.

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