Domestique Cleaning Services Reviews - www.domestique.co.uk

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2.2 / 5
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Latest Reviews

★☆☆☆☆

“Poor service”

Written on: 14/05/2018 by Poole142 (1 review written)

Paid £107 for a spring clean and the basic dusting and cleaning of skirting boards wasn't done. Surfaces were not cleaned down properly. The kitchen floor wasn't swepted or washed properly, the kitchen table wasn't moved to clean properly behind or under neat the table . Bins weren't emptied apart from one . Would never use this cleaning company again. The only thing done properly was the bath tub and shower door. The bath room floor wasn't cleaned properly.. The fridge wasn't cleaned… Read Full Review

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★☆☆☆☆

“never use Domestique for end of tenancy cleaning ”

Written on: 11/04/2018 by 333Drew (1 review written)

Domestique cleaners are the worst one I have ever used for professional cleaning. They haven’t cleaned properly and when questioned they didn’t even respond. The house was still dirty and the agency was not happy at all. Such a waste of money!!!!… Read Full Review

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★☆☆☆☆

“End of tenancy - mess not cleaning!”

Written on: 11/06/2017 by manchmonktonk08 (1 review written)

Very average work - the supervisor was all ears to listen to corrections, but nothing got improved second time. We got two houses cleaned, he specifically said after first house that we will do better job. i gave him second chance, and we ended up with dirt under a bed, 3 dirty bags that were untouched - a rug with black stains, and then he sent me more bill to what was agreed in first place. When I questioned things were getting argumentative, that I felt was my mistake to give them the second… Read Full Review

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★★★☆☆

“Ok clean”

Written on: 10/09/2016 by VictorRoth (1 review written)

Very prompt with communication and provision of quote. However the deep clean was average and didn't deliver against our list of specifications so would not recommend for a deep clean service… Read Full Review

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★★★★★

“Full deposit back end of tenancy clean”

Written on: 30/08/2016 by DeliaS (1 review written)

Manchester branch, Domestique Cleaning. We had a semi-detached property with 2 bathrooms for rent. We had a pretty bad relationship with our useless estate agent renowned for being stingy with the deposit. E.g. changing a lightbulb would cost £30 with a potential £150 admin charge. We had never hired a cleaner before, but our house needed a very deep clean after 2 years of living in it. The main guy came and cleaned our house for 6 hours, and then did a further 2 extra, at no extra… Read Full Review

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★☆☆☆☆

“Awful Company”

Written on: 23/06/2016 by Trujillo238 (1 review written)

We used this company after our cleaner left the country. The cleaner they sent was worse than useless. My wife spent just as much time going over the shoddy work. This company over promise and under deliver. We sacked them after 2 cleans and their feeble excuses. They even tried to blame our cleaning equipment!… Read Full Review

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★☆☆☆☆

“Worst cleaning job ever”

Written on: 24/05/2016 by pfCormier344 (1 review written)

One of the worst cleaning jobs I have seen done by a professional company. Was offered a 2 hour clean to keep the cost down of an end of tenancy clean to find even the simple things like wiping door handles and shower heads wasn't done. Mould was left in corners of the skirting boards and the fridge was barely wiped out. When bringing this up with the owner of the company all he could say was it takes longer to clean it properly. Very unprofessional. Would never use these guys again. Had to… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 08/05/2016 by giladams (1 review written)

We are very happy with Domestique. I have found the service professional courteous and a high standard of clean that we have received from our regular cleaner and from the cover cleans we have had when our regular cleaner is on holiday. We have been using Domestique for 4 years now and we could not be happier. We highly recommend them… Read Full Review

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★★★★★

“Thank you for the exceptional service”

Written on: 28/04/2016 by edwards23 (1 review written)

The ladies were proffesional, friendly and quite helpful. They kept to time, did decesnt job and I couldnt ask for more I will give them 9/10.. Thank you for the exceptional service… Read Full Review

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★★★★★

“Excellent quality & professional service”

Written on: 19/03/2016 by HelenWatt (1 review written)

I’m absolutely delighted with the service she is providing. She is polite and friendly and always professional. I admit we were initially concerned about opening our home to a stranger, however shes open, friendly style reassures us that our home is in safe hands. We’ve had 3 weekly cleans to date and I remain impressed with her high standard of cleaning. In particular, our bathrooms and kitchen are spotless and she is great at removing all traces of limescale, leaving our fittings… Read Full Review

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★☆☆☆☆

“Terrible experience. Avoid at all costs.”

Written on: 11/02/2016 by Tanios (1 review written)

If you live in the Hertfordshire area and have to deal with the St. Albans branch, do not bother. Back at the beginning of December, I contacted Domestique for a weekly 2 hour clean after my previous cleaner moved away. I was met by a lady at my home who eventually upsold me into 2.5 hours a week. She gave me the contract to sign and went on her way. A whole month passed with very little contact. She was finding it difficult to find a cleaner to start over Christmas. Fair enough, though the… Read Full Review

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★☆☆☆☆

“Avoid Like the Plague”

Written on: 29/01/2016 by KLM2 (1 review written)

I have used this company for over 2 years and have found the management extremely poor. The first cleaner I only had for a short time and she ruined my brand new iron. Instead of replacing it, the manager of Domestique for the area at the time felt it was a good idea to send me links to websites on how to clean irons! I was very happy with the standard of work of my new cleaner which was the sole reason I carried on using the company. Last week my cleaner said she was unable to clean that… Read Full Review

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★★☆☆☆

“Money grabbing company”

Written on: 11/01/2016 by llc3 (1 review written)

I used Domestique for thee years and found the cleaning lady they sent to be very good, prompt and reliable. In those three years I paid nearly £1000 to the company for their range of 'services'. They replaced a broken item quite promptly which was good. But the only time I requested cover they demanded six days notice. Considering how much I had paid them I found their attitude appalling. I cancelled my contract because I often have important engagements and cannot rely on their help at short… Read Full Review

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★★★★★

“My Dads Ray of Sunshine”

Written on: 05/10/2015 by suzannecox (1 review written)

Just wanted to post a glowing review for my dads cleaning lady which I found through Basingstoke Branch .. Had a difficult time finding him a cleaner after my mum passed away . At last came across Domestique of Basingstoke as he lives in Old Basing.. From first enquiry to signing on the dotted line we had first class professional but very friendly service... Both myself and my dad are very happy with his cleaning lady who visits him on a weekly basis. It is so rare that you can find a… Read Full Review

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★☆☆☆☆

“Dishonest with a very capital D”

Written on: 21/09/2015 by sidsteatime (1 review written)

This company is an extremely dishonest business. They do not give ocntracts and then pretend they do, they change billing hours without telling the clients, they pretend the cleaners are self employed to avoid managing the taxman and do not make it clear4 to the client. Never woudl have used them if we had known, never recommend to anyone… Read Full Review

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★☆☆☆☆

“Unreliable”

Written on: 10/09/2015 by mvGraves6 (1 review written)

Wish I had read the other reviews before I tried them. The cost seemed reasonable, but they often didn't turn up & then the worse thing was they didn't want to refund any management fees! The actual clean was ok when they did it, but not amazing… Read Full Review

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★☆☆☆☆

“No cleaner, lied to, narrowly avoided court action ”

Written on: 30/06/2015

The recent addition of five star reviews on here makes me smell a rat. My experience is wholly consistent with one of the other reviews in that I happily used this company up until the point it changed hands. After it changed hands my usual cleaner didn't turn up. To cut a very long story short my cleaner had left due to a dispute with the new managers. They took my money and then never provided me with a replacement cleaner. On the one occasion I spoke to them they said they had picked up… Read Full Review

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★★★★★

“A professional service and a marvelous job well done”

Written on: 04/05/2015 by Bluey378 (1 review written)

I have just received my first clean from Domestique Milton Keynes and thought I’d just convey my thanks and gratitude – the lady did a marvellous job and did everything that I asked of them. She worked fast and efficiently without need for instruction and it’s helped me along tremendously. Domestique are a fine example of a company that cares about client service… Read Full Review

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★★★★★

“Friendly, Reliable and Great Cleaners”

Written on: 03/05/2015 by AntonyMacLean (1 review written)

The Basingstoke franchise of this company are really very good. At the first meeting I found the owner to very friendly, empathetic and really understood my needs in terms of a cleaner. She did not bat an eye at the 8 cats nor the permanent chaos that my home is in. The paper work was swift and painless. The cleaner that was selected for me was excellent and after just one clean you could see a real difference, I highly recommend the company… Read Full Review

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★★★★★

“Very happy with services”

Written on: 25/04/2015

I have used Domestique for about 3 years now and have been very happy with the services and support from the owner. Although I have had a couple of different cleaners due to the first moving to another country and the second cleaner getting pregnant, the owner has always kept me informed and introduced and shown the new cleaners to me and around my house explain what is expected to them. I would and have in the past recommend Domestique to friends and family… Read Full Review

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