Staines Vue = zero stars

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qiClarke412's review of Vue

★☆☆☆☆

“Staines Vue = zero stars”

Written on: 23/01/2022 by qiClarke412 (1 review written)

Let us into screen late due to cleaning, missed 5-10mins of film. Poor numbering of seat rows made it impossible to find correct seats in the now dark cinema - disrupted viewing for another 5 mins from mobile phone lights etc.
Touchscreen food ordering gave no warning booking ref needed at collection. Staff attitude (including manager rude and ridiculous) - missed another 5-10 mins of film.
Online complaint response was 'should have spoken to the manager during visit) - we did, a very immature teenager.
Company clearly has no interest in customer services.

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